Lisa Stander H.
Waste of money and Not the Same as It Used to Be
Never received shipping notice and had to contact them for tracking. Before I could copy the tracking info they deleted the chat, so had to start all over. That's not a huge deal. I should have been faster at the copying. But I asked for an email with tracking and never got that. Fortunately it showed up within 10 days of the order. But it isn't the tempurpedic of old. It's different now that they are owned by a mattress company? I dunno. The topper was awful. First, advertised at 3" and 60x80 for a queen. It was neither. It was maybe at best in one spot 2.5" thick. Mostly 2". And while the length was ok, the width was short - the kind of short where one or the other of you is going to roll onto the edge and feel it because it's too short. I mentioned that in my online review and heard nothing back. Also, totally my fault for buying the thing when I knew there were no returns possible (unlike everyone else with trial periods). I assumed it would be as good as my previous Tempurpedic mattress I had way back, but not so much. It was an expensive mistake. One I will never repeat. It was soft but then if you laid on a spot it got hard like concrete and good luck rolling over. You actually have to wake up and throw yourself out of the canyon your body created and then it doesn't fill back in right away. So much fun trying to get comfortable. Even the small dog wouldn't sleep on it directly - could be the smell or how hot it got. Meh. Waste of money.