Carpet One Floor & HomeReviews of carpetoneowensboro.com

Would definitely have carpet one help me with all my floor updates

We’re loving our flooring, the sales lady was very knowledgeable, the quality is good, but the process was a bit unsettling. Because I worked in business and was used to seeing itemized invoices, I requested an itemized breakdown of our estimate but didn’t receive that...in the mail...until the floor was completed and final payment was made. The estimate included floor cleaner that we were told cost $18ish, which I declined because I use non-toxic chemically free cleaners in our home. However, the amount subtracted from the estimate was $11.99. I realize this seems like trivia to a business, but for those on a fixed income, every little bit counts. And of course, there was the week that the floor was partially finished because the original order was shorted and we lived around the mess. I would give a better rating if we had received a token discount for that inconvenience. We did appreciate the fact that they worked with us to get the job done because we were leaving on vacation.

Totally satisfied with the whole process. Really helpful when picking out the flooring. The installers worked the whole time they were here and did an excellent job. They did a great job of cleaning up any mess they made. I love my floors and would recommend Carpet One.

Carpet One is very knowledgeable and helpful in selecting what you need for your home. They want to be sure you will be happy. I felt that we could of been better informed about when the installation was going to be done and how long it was going to take. The carpet installation was done so promptly and completed beautifully!!! I know it was only 1 bedroom but it was amazing how it was done so quickly. The porcelain tile job was much bigger and I know things come up that can’t be helped. Overall we are very pleased with our beautiful kitchen and bathroom flooring. We would probably go back to Carpet One for future flooring.

The employees at Carpet One in Owensboro have been a pleasure to work with. The three young gentlemen, Luke, Zack and Dave, did an excellent job with our carpet. They are to be commended for their kindness and good work ethiics. Kudos to you all!

Mark worked very hard to make sure the hardwood on our new stairs matched the hardwood that is already down on our floors. It is pretty much an identical match and looks beautiful!

Everything was great! Great experience with store service and installers. Everyone was professional, courteous and kind. Highly recommend doing business with Carpet One.

Mark and the Carpet One staff made the stressful job of replacing my flooring as smoother than I ever could imagined. They help in each step of the process and clearly showed how much they care about making sure I was happy with the results. If you need new flooring Mark and his staff will make your home feel like new again.