Angi B.
Customer support is awesome, but the product falls short
TempDrop has the makings of a great product. The premise that it eliminates the need to manually take your BBT at the same time every morning is a game changer. However, the best thing about this company is the customer support and shipping. The product itself falls short. Pros: * It's convenient * You can use it regardless of how you sleep (I'm a side-sleeper) * It's non-invasive * It's easy to use and sync to the app * The customer support is very good * Shipping was very fast Cons: * Placement is hard, especially if you don't have fit arms: Placement determines whether or not you get the accurate temp. It's not overly clear where it should go on your arm, and it's easy to wear it incorrectly for months without realizing it. If you have any flab on your arms, you don't have the same guides that fit, muscular arms would have since you have to position it between two muscles. * It only syncs with the TempDrop app: There are a few off-brand apps that will load the data automatically, but it's far from the most common apps. It's somewhat inconvenient to have to load data into an app that only has a 30 day storage plan unless you upgrade to a paid plan. The work-around is to load the data into another app on a daily basis. * It's hard to trust the data. Accuracy is everything, but I can't trust the data. It adjusts over the course of three days, meaning it's not a simple temp. Because the placement is so finicky and it's hidden data, I struggle to trust it. I've used TempDrop now for about five months, and I still have to double-temp because I simply don't trust TempDrop data. The convenience factor is gone at that point. * It doesn't correspond with normal BBT tracking: If you go onto the TempDrop community at all (which isn't recommended - it's a very toxic community), you'll hear "don't compare to BBT" repeated over and over. However, shouldn't I see a similar shift to confirm ovulation that I do in normal BBT tracking? The truth is that it paints a different picture some cycles. In my last cycle, TempDrop would have indicated ovulation a full week before I actually ovulated. Meanwhile, my traditional BBT method had a clear shift. Whether you're preventing or trying, that's a problem. Though normal BBT methods have its set of flaws, TempDrop has its fair share too. * It's hard to chart: If you track BBT with a different app, you can't rely on the data to give you solid data for three days since it will continue to update over those three days. That means you could see a temperature raise of 0.75 degrees on Wednesday but have it adjust to a 0.1 degree increase for the same day by Friday. * The band and frame are cheaply made: I like the general design of the band (e.g., you select the tightness and can modify it on smaller increments based on where you put the clasp), but the frame feels cheap from the moment it arrives. From the first snap into the frame, you don't feel like it's secure. My frame broke 4.5 months after I started to use it. I'm not impressed. For a product this expensive, I would expect something more durable. Overall: I was initially very excited by TempDrop and was counting down to the 60 day mark when I could finally sleep in and switch away from traditional BBT temping. However, TempDrop never stepped up. The PROMISE of TempDrop was alluring, but it fell short.



