Mary
I received my order on time as usual
I received my order on time as usual, which was great. BUT instead of 90 pills there were just 30--this being the case even though the container, the order slip, etc. indicated 90. I called and was informed that I needed to send a picture of what I received to Telyrx. The problem is my phone is minimal and I can't do it. Surely there's a better way!
Response from TelyRxJul 19, 2026
Hi Mary, We are very sorry that you did not receive the whole quantity as ordered. It is quite frustrating when things don't happen as they should. The picture that is requested is for quality control and for coaching purposes as we do want to and intent to provide the best service. Please email [email protected] with you order number and concern as the subject. We will definitely address it and ship the balance pills to you. Once again, we apologize for the error and would love the opportunity to make it right. Look forward to hearing from you. Yours in Wellness, The Tely team.