Karrie A.
Sent me refills I did not order at…
Sent me refills I did not order at double the price.
Response from TelyRxJul 19, 2026
Hi Karrie, Thank you for tour feedback. We are very sorry for the error in processing your refill. Our Digital team is in the middle of fixing the technical issues we are facing with automatic refills. We truly understand your frustration and appreciate your patience. We did note that you were able to contact Customer service and have your order cancelled. Your order was not processed and the funds not captured. The hold on your credit card should drop off and the prescription will be kept on file for you for 1 year since the date written. If you have any other questions, please feel free to contact us. Yours in Wellness, The Tely Team.



