TelyRxReviews of telyrx.com

Prompt verification of order.

I have been using TelyRx for several years. My company changed our prescription providers and unfortunately where I live there are very few providers and none are close to my home. TelyRx has handled all my prescription needs with ease and efficiency. Highly recommend.

I find it incredibly frustrating and, quite honestly, outrageous that Telyrx has responded to my publicly to my review here rather than, despite my sending numerous emails before, during and after my review, i have yet to receive any kind of response to my concerns. What makes this even more frustrating is that Telyrx clearly has the ability to respond when it comes to protecting their public image, yet somehow, cannot find the time to respond to an actual customer who is trying to get valid information about their current prescription. If Telyrx can respond promptly to a negative review on a public platform, then it is difficult to understand why they cannot extend the same courtesy to the customer privately through email. Responding publicly on Trustpilot while continuing to ignore my direct requests does not resolve the problem— it only makes it appear, appears as though maintaining appearance is more important than actually taking care of your clients. All I have been asking for is simple communication on the status of my prescription regardless of what that status is. This is a straightforward answer. That should be the bare minimum when dealing with customers, especially customers who require medication in a timely manner. Where is the accountability? I would much rather have received a simple, direct response to my initial email with an update rather than having to do it publicly. This truly shows their lack of care for the customer. As far as the number of refills and the answer I received, the refills were given and noted on the portal/website where all of my information was. Under each medication it listed that I had numerous refills yet available that were given by the doctor, but refused to be filled by your customer service team and or/pharmacy. Making your customers jump through hoops just to receive medication that is needed is truly despicable I will definitely be taking my business elsewhere and never looking back but before I do, I will be sure to do my due diligence to alert others to the irresponsible behavior of this company.

Great,Great company.Fast service Too!

New customer here. I placed an order for my five daily prescriptions so that I always have a back up supply. Ordered on Monday and arrived on Thursday. So simple. Very fast and efficient. 100% recommend TelyRx. Mark C

Easy transactions and good care

Charged my card twice for the same order

I have been a TelyRX customer for 1 year and my overall experience has been great. I've had 2 issues with temperature-controlled deliveries that were promptly rectified. If you need your medication and want to save money on a formal doctor visit, this place is for you. Their customer service reps and pharmacists are always friendly and helpful. My hope is for this quality to continue, so that I can continue to be their customer.