telmdfirst.comReviews of telmdfirst.com

trying to cancel my subscription, but no one will call me back to do that now it charging me $300 or something that doesn’t work for me

another terrible AI run business. yiu twlk to bots endlessly and they ask you the same thing over and over. no humans allowed apparently.cannot get a simple prescription filled. 🤦👎

I thought this would be a great provider, but I never actually spoke to a doctor, nurse, or any other medical professional. I signed up and typed my symptoms into a form and that was all. When I signed up, I thought I was getting a one time appointment for $29.xx but no, that is per month, apparently for a minimum of 3mo. I never received anything from this company, no prescriptions, no conversations, no appointment, no nothing. I couldn’t even find an option to schedule an appointment, and when I called I was placed on hold for over 30 minutes. I can’t cancel, and I can’t get care. Oh, I went to the ER later that day and then got hospitalized for pneumonia and sepsis, just a few days before nascar driver Kyle Busch died of same thing.

Fraudulently charge your account after you delete your account. Website clearly states multiple times "cancel any time" but when you cancel, they tell you that you have to call to confirm. Then they never answer the phone and hang up on you so you can't confirm, then continue to keep billing you. I finally got someone on their phone, and they then change to "you can cancel any time after your first three months" which IS NOT any time. Will be going through my bank for refunds, as this is clearly fraud.

TelMD has no problem pulling my monthly subscription out. But when you need meds refilled they don’t respond or when they do it’s a week later. And then they called the wrong meds in even after I sent them the pics of my scripts!!!! It’s been 3 weeks now and I still don’t have my medication!!!! I do not recommend this company!!!!

I contacted this company because I had gotten half a dozen mosquito bites, one of which was badly infected. I didn't want to go to the emergency room and it was getting late in the day for an Urgent Care. The infection looked bad and I was afraid to let it wait overnight. In the intake form I mentioned that the itching was intolerable and asked whether they could prescribe something to help. When the doctor called me, I had a difficult time hearing her because she had children in the background making a lot of noise. I thought that was pretty unprofessional for a doctor visit. She said that she would prescribe an antibiotic and another medication for the itching. She asked whether I would like to also try a topical ointment, to which I agreed. When I arrived at the pharmacy, there were only two drugs provided, the antibiotic and the ointment. I texted the company and asked about the medication for the itching. I received a call from a woman whose English was so poor and accent so heavy I could barely understand her. She told me to use something OTC. I would not recommend this company. There are certainly others online offering the same service.

I am very unhappy with the service I got. They sent in a prescription for Retin a for me that was way too strong. It would have burned me. I called them multiple times and requested the .025 percent strength. They would not return my calls and kept my $79.00. They appear to be very unethical and not a company that is trustworthy. I will probably contact my credit card and stop payment. Use this company at your own risk.

When I filled out a form on TelMDFirst I stated that I wanted Methylprednisolone, the only medication that helped me in the past. Leah from TelMDFirst contacted me asked to send a photo, I did. And I got absolutely different medicine. I texted her and said I’ve tried those meds before, they didn’t help, I told her that my family doctor prescribed Methylprednisolone before and it did help. No apology back, silence. Why have membership if I am not getting the right medicine and definitely not spending money on the useless one. Leah didn’t even bother to respond when I asked how to cancel. Not even I am sorry it didn’t work from them. Never again.