I appreciated the excellent customer service TekRefurbs.com provided to me.
Even though there was an unforeseen problem with the computer I originally received, they quickly responded to and correct the problem at no charge under the terms of their warranty. No hassles, no arguments!
Its very refreshing to do business with a company exhibiting such high standards of customer service and quality.
WE
Wendy
Outstanding Refurbished Computer from TekRefurbs!
I recently purchased a refurbished computer from TekRefurbs, and I couldn't be more thrilled with my purchase. From the moment I received the package to setting up and using the computer, the experience has been nothing short of exceptional.
First and foremost, I was impressed with the packaging and shipping speed. The computer arrived securely wrapped, with all the necessary accessories neatly included. It was evident that TekRefurbs takes great care in ensuring their products reach customers in perfect condition.
Upon unboxing, I was delighted to find that the computer looked almost brand new. It was meticulously cleaned, and any signs of wear and tear were barely noticeable. TekRefurbs' attention to detail in refurbishing their products is truly commendable. The sleek and modern design of the computer added a touch of sophistication to my workspace.
Setting up the computer was a breeze. It came with a fresh installation of the latest operating system, and all the drivers and software were pre-installed, making it ready for use right out of the box. This saved me a significant amount of time and effort, and I greatly appreciated it.
In terms of performance, this refurbished computer exceeded my expectations. It runs smoothly and efficiently, handling a variety of tasks, from browsing the internet to running resource-intensive applications, with ease. The hardware upgrades and quality control checks conducted by TekRefurbs have certainly paid off.
Another aspect I must commend is TekRefurbs' commitment to environmental sustainability. By choosing a refurbished computer, I not only got an outstanding product at a great price but also contributed to reducing e-waste and conserving resources. It's a win-win situation for both the consumer and the environment.
I also want to mention their excellent customer service. Throughout the entire buying process, TekRefurbs provided timely and helpful responses to my inquiries, making me feel valued as a customer.
In conclusion, I highly recommend TekRefurbs to anyone in the market for a high-quality refurbished computer. Their commitment to quality, excellent customer service, and dedication to environmental sustainability make them stand out in the refurbished electronics market. My refurbished computer has proven to be a fantastic investment, and I wouldn't hesitate to do business with TekRefurbs again in the future. Thank you, TekRefurbs, for providing a top-notch product and a delightful shopping experience!
BD
BJ D.
Outstanding service, communication and products
My experience with this company has been fantastic. I ordered a laptop through Amazon. It was delivered two days later with everything I needed. I double-checked some features with them between ordering and delivery and they responded within an hour. The laptop is so good I ordered another one for my husband but forgot to stipulate the physical size needed. When it came and was too small, I contacted them and they immediately sent me a return label at no charge. They also had a different laptop fitting my needs.
I have never had a more responsive experience with any company and I'm ancient enough to have had innumerable ones.
DG
Deborah G.
This company is a fraud
This company is a fraud! It doesn't hold true to the claim of good salesmanship and our laptop started falling apart within a month! We sent requests for a new battery and they never sent one. Then the mouse stopped working and can only use the center dot of keyboard to manuever the laptop. Then the top of laptop came off on one side when opening! To top it off, we purchased a guaranteed and they will not fulfill it! They procrastinate until the time runs out!
DO
Doc
They stole from me.
Purchased a PC and an extended 1 year warranty on July 6, 2021. Total amount was $506. Went bad after six months. Called and left a message about my problem. No return call. Sent an email explaining my problem and the fact that I had the extended warranty. They have never responded in any manner.
I understand that things break down, hence the extended warranty. Bad behavior to sell an extended warranty to make a few extra bucks and then stiff the customer. Cost me $329 to repair. I was pleased with the PC they sold me. Tekrefurbs lacks corporate integrity.