tekrefurbs.comReviews of tekrefurbs.com

We just purchased a Dell Latitude e5530 and opened it up a little over an hour ago. Initially it was just a white screen and no boot up menu. I immediately called and couldn't reach customer service, so I left a message. After a while of waiting it did end up booting up but we had difficulties connecting it to a network. After being thoroughly frustrated because the network password was shown is incorrect over and over, we finally realized that there was an issue with the keyboard. For instance when we would type the letter A, it would show as we typed the parentheses or an S would be a K. It's obvious that there is something wrong with this laptop. It's very unfortunate because we will now have to spend our own time taking this back to UPS and then waiting on a refund through Amazon. I have video evidence of the condition of the laptop in case they try to claim that we've done something to it. I'm not sure how they continue to sell on Amazon with a lot of different complaints. We definitely don't want to deal with this company any longer. We playing the purchase the laptop from a different seller all together. It's really a shame because I think this would have been nice laptop if it would have been properly refurbished.

Ship what was ordered NOT what they have laying around because it looks similar. I ordered an: HP "EliteDesk" 800 G4 NOT an: HP "ProDesk" 600 G4.

I purchased a Dell 5850 because I like the position of the power port. I tried to set it up, and it kept shutting down and restarting over and over again. Considering this was the second refurbished laptop I purchased from Amazon that kept shutting down and restarting, I decided to look closer at that order as well. Sure enough, that computer was from tekrefurbs.com as well.

I ordered a Dell Optiplex 7070 through Amazon with this company back on May 20th of last year (2025). In the beginning of March of this year (2026) I came home and my computer was completely off. When I turned it on it started beeping really loud and then went to a prompt screen. I selected to run a diagnostics test. It came back with a code 141. This was explained on the Dell website as a bad hard drive. I reached out to this company (tekrefurbs) about my issue, looking for advice on what to do. Their response was that I was out of the warranty window and to contact Amazon. I explained that I was prepared to pay for the repair but was looking for advice not a warranty update. No response. I then decided to have it repaired locally. I ordered the upgrade ahead of time to save time and money. When the part arrived and the PC was opened it was found that I didn't even receive the PC I ordered. It was infact the Precision 3630 which 10 years older than the one I paid for. I then reached out to Amazon and explained the situation. They told me there was nothing they could do and to contact the seller. I did that as well and still no answer. I have now been without a computer for 2 months and am going to have to pay for another one. Waste of money dealing with both this company and Amazon. I am ending my dealings with both as of now. Shady business practices by companies seems to be the standard these days.

Great customer support, got a free replacement as soon as the next business day when I emailed. However, both items they sent did not work. Both of them wouldn’t even turn on. This was supposed to be my first computer, but I guess not. I am incredibly pissed and will not be using tekrefucks in the future.

TekRefurbs.com / Tekrefurbs on Amazon – Bait and Switch Laptop Scam, Fire Hazard, No Refund Review: I ordered a Dell OLED laptop from Tekrefurbs on Amazon, listed as used – excellent condition. The OLED screen was the entire reason I paid a premium price. What I received instead was a much older, much cheaper Dell laptop with a standard LED screen, not OLED, and in fair condition at best. This was a classic bait and switch. TekRefurbs.com advertises high-end laptops and sends low-end substitutes, hoping the buyer won’t notice or won’t fight it. After I contacted them, Tekrefurbs refused to send the laptop they advertised and actually told me that the incorrect, beat-up LED Dell they sent was the “very best laptop” they had in their store. Hard to believe from a company that claims to operate a 50,000 sq ft warehouse of computers. Then things got dangerous. When I plugged in the charger they sent, the laptop immediately began overheating. When I went to unplug the USB-C charger, the metal connector fell apart and stayed lodged inside the laptop. I had to pry it out with tweezers. I sent Tekrefurbs photos of the broken charger. Did they replace it? No. Did they offer a replacement laptop? No. Did they offer a refund? No. I am disabled and live on disability income, so I had to wait until December 4th to afford a replacement charger myself. Once I finally plugged the laptop back in, it ran system updates like any “new” laptop would. I left for a short errand — about 30 minutes — and came back to find the laptop completely fried. Worse: my wooden desk had burn marks from where the laptop overheated. This device nearly started a fire. If I hadn’t returned when I did, this could have burned my home down and potentially killed me. I took the laptop to Fry’s Electronics, where I was told the laptop was done, destroyed, trash. (I still have it.) Final outcome: No refund No replacement No exchange No charger Wrong laptop Fire hazard Delivered one week late This is TekRefurbs.com and Tekrefurbs on Amazon in a nutshell: They advertise premium laptops, ship inferior ones, ignore safety issues, and abandon customers when things go wrong. I strongly warn anyone searching for TekRefurbs laptop reviews or considering buying from Tekrefurbs on Amazon: do not trust this company. Geoff Patten

Stay away from Tek Refurbs. Full stop. I ordered 10 refurbished Dell systems for the church where I work, expecting uniform, business-class machines suitable for deployment. What I received was a bait-and-switch disaster. Every single unit had a replacement motherboard that did not match the model sold. These were not minor revisions — they were entirely different platforms stuffed into the wrong chassis. As a result: * BIOS updates for the advertised model cannot be applied. * Chipset and firmware updates must be guessed and manually matched to the actual motherboard * Dell will not provide correct drivers because the service tag no longer matches the hardware * Systems appear functional at first glance but break in subtle, time-consuming ways (USB devices, cameras, firmware management, etc.) Out of the box, these machines were not fit for business use. They were either unusable or required hours upon hours of deep technical troubleshooting per machine just to reach basic stability. This is completely unacceptable for equipment marketed as refurbished business desktops. This isn’t normal refurbishment. This is Frankenstein hardware — mismatched boards, wrong firmware paths, and no supportability. If you’re not an experienced systems engineer with time to burn, these machines will waste your time, your money, and your sanity. Tek Refurbs refused to take responsibility once the order was outside their short return window, despite the issue being hardware misrepresentation, not normal wear and tear. They were quick to copy and paste the notice about being outside the return window—which I understand—but even a basic acknowledgment or a small refund for the time wasted would have demonstrated some level of business integrity or professionalism. If you value: * your time * consistent hardware * the ability to update BIOS and drivers * or any form of vendor accountability Do not buy from Tek Refurbs.

Buyer Beware! This company is the king of "Bait & Switch" they advertised a super fancy desktop computer at a great deal, I should of known it was too good to be true. After 5 weeks of waiting when they said they would ship out the same week, I got my package, it looked like the computer I ordered however after checking the spec's .. it was waaaay off. After further reading of the reviews of TekRefurbs I realized they basically dumpster dive and collect used/abused electronics and "spare part" them back together. So every unit is a "MUTT" in a sense. You may have a dell desktop, with lenovo and Acer parts inside.. They advertise something awesome! yaay! , then you inspect it or worse try and turn it on.. ekkk. My desktop literally CAUGHT ON FIRE!!! The most scary part was, I had been downstairs doing laundry, my 4 year old was upstairs playing next to the computer desk that caught FIRE. Our Golden Retriever alerted me and believe it or not dragged Paisley away from the smoldering electrical fire. They offered me $50 Amazon Gift card. Really? You need to refund me 100%, then thank the stars I don't file a suit. Zack Barnes