tekrefurbs.comReviews of tekrefurbs.com

I purchased a refurbished laptop from them via Amazon, the product arrived and looked in perfect condition and worked well. Later I had problems with a fan belt/noise, and the follow-up service has been attentive and responsive even though we were at the very end of the initial warranty/refund period.

TekRefurbs sold a "Refurbished Excellent Condition" computer on Amazon(dotcom). When I got the computer, it was not in excellent condition. I expected some wear when I bought it. I didn't expect it to be sent to me with a dead CMOS battery (holds settings for computer hardware) a broken bottom cover that was flapping because the screw mount was stripped out, and the keyboard was heavily used. Mouse button falls off of keyboard mouse. A film of some kind was sprayed onto the surface of the computer to make it look new(er), but it is just a mess. Bottom speaker holes screen broken, speakers filled with metal shavings! It doesn't look like anyone really inspected this computer before sending it out. While I should have just sent it right back I was working on a project and needed it.

We had problems with a computer we purchased from them from the get go. We purchased the computer on amazon.first it had a broken charger and then a broken mouse pad. Within less than a year (unfortunately outside of the return period) it started shutting down and not turning back on. We took it to the geek squad and were told it couldn't be fixed without a bios password. We contacted Tek refurbs and were told they didnt have it. We then contacted Dell and they said that this was a federal government computer and could not be accessed by someone that was not a federal employee. Why are they selling government property they know full well cannot be serviced without a password they cannot provide

This is the second computer I bought from TekRefurbs the first one about three years ago and still run like the day I received it. The only reason I bought another one is because the first one had Windows 10 Pro and will no longer be supported as of Oct 2025, so I wanted to upgrade to a Windows 11 Pro the new computer came just the other day took about thirty min to setup and it looks like brand new and works like a champ. I am happy.

They handled a problem quickly, and the refurb was very well done. I am enjoying the computer I got from them. Nice job

Can't get any help, plus the new pc is stuck and can't get it to set up.

Broke after 2 days of use, Bob, at their customer service, not concerned, no apologies, actually hung up on me. Told me tough, return if I want, supposedly is sending new video card to fix, see it sometime next week, no assist with the actual repair. Steer clear of these rip off artists.

Bought a computer from u guys a while back and are truly pleased with it. Although I had a couple issues not to mention at this time. You came through and satisfied me with a fix really fast and now I’m up and running. Thanks again and will buy again.