TeforsReviews of tefors.com

I have purchased three (3) Ultimatum Bags with add-ons and two (2) Two-Face Backpacks. I carry an Ultimatum for overnight trips and the black Two-Face bag, my first Tefors purchase, has been my backpack of choice. I gave one Ultimatum to my daughter who works in London. She has a management position and carries it every day. Bought a second that I will give her husband when we visit in October as he has expressed an interest in the bag due to its practicality and expansive interior. Both are tan. I believe he will find the interior packing cubes handy. The third (Vintage finish) is for me. The second Two-Face is also finished in Vintage full-grain leather and it was ordered earlier today. I will probably give the original black Two-face to my daughter. My Ultimatum is also the Vintage full grain. What do I like about Tefors Bags? Excellent full grain leather, functional interiors, comfortable to carry, versatile, and superb high-end plated hardware. They are also very well-packed when they arrive. I am a lawyer and I also need a bag that looks professional and Tefors bags uniquely meet that requirement. They also hold as much as I am comfortable and willing to carry. Furthermore, the slide-in side pocket in the Two-Face designed for a small laptop or tablet was a brilliant addition. Very easy to remove the device at airports, etc., and finally, the back pocket in the Two-face makes accessing files convenient.

I'm a practicing architect in the Czech Republic, a member of EU. I've been following tefors since its kickstarter campaign and I was very much looking forward to receiving a Carbon pencil packed with them. The product offered on the TEFORS e-shop under the name Carbon pencil is presented under the color "gold" as a timeless brass product, in addition, it is clear from the photos of this product that the mechanism for moving the pencil is not push-button, because the pencil in the picture does not have a push-button mechanism. Unfortunately, I am very disappointed with the product that was delivered to me. Instead of solid brass, a gold-painted metal body of the pencil with a completely different mechanism for moving the pencil than is offered in the photos in the e-shop. The delivered product is NOT the same product as shown on the Tefors eshop. This is fraudulent advertising, and l demand a refund. Tnx. Dipl. Ing. Arch. Z. Trefil

It's been 2 weeks since I ordered an item and money deducted from my account, and the item hasn't been shipped. Never will I shop from this place again. This makes me doubtful about the product

WARNING! The freight cost to return the bag is $400 from the USA to China! I did not like the bag and requested via email to return it. I learned that I was responsible for the freight cost, which is listed on their website as well. What they do not list on their website is the freight is $400 from the USA back to them in China. I sent them an image of the freight costs and asked for a USA return address. Their response is, sorry. They did offer a possible 50% discount if I completed a survey in 6-12 months.

I ordered 2 pairs of shoes through Kickstater in May 2021 I still don't have any product after paying in full. I have been through 3 different customer support people to no avail. Iv had all excuses now, delay with supplier order lost in system, promises shipping tomorrow. Now we are at I received them last year. I received one pair last year about 3 sizes to small and returned them. I have also asked for a refund on occasions this doesn't even get a reply.

I ordered the Ultimatum product, and it looked great. But due to my stature (I'm short) it wasn't fully suitable for my needs. However, the professional way in which John and the Tefors Team have handled my issue and provided a suitable solution is something I greatly value. I will not hesitate to comment to friends and associates on my positive experience in dealing with the company and will positively recommend their products and business.

I was initially very happy with the ultimate bag I purchased, as all the promised functionalities were covered. After a few weeks, both the hook connecting the strap to the bag, and the elasticated strap enabling to attach the bag to a small suit case broke. Later, came the turn of the main zip, rendering the bag unusable. Still under the guarantee period, I contacted the support team which gave me two options but suggested I buy a new bag for only 109€ instead of sending the bag back to Asia and having it repaired which they believed would the most expensive option.

It’s a good bag, great design. It does seem that the material is not as robust and resistant as you would expect, the leather easily gets scratched or marked. The manufacturer should either use a different leather or apply a protection layer from the factory, after all the price tag indicates that this is a product that will last long. The company did reply my enquiry and gave support when required.