TeforsReviews of tefors.com

I bought a belt 2 years back. They sent me the wrong size, I contacted the multiple times, no response. Fast forward to this year, I bought the mechanical pencil (3 pieces) and the quality is just horrible. After a couple of months, the color coating is full of scratches and holes. You can literally scratch it with your fingernails. Stay away.

I purchased a bag for 534 EUR in April 2024. The company is named Tefors. It means Temporary Forever. Their products is supposed to last for life. I have used my bag often since I purchased it. For the past 2-3 months, the zipper shown signs of wear and tear. After less than 2 years after my purchase, I found this quite surprising, especially after the temporary forever marketing line. I have tried to contact them but no reply. It was pure marketing with no customer service. To be avoided

Trefors does not react to emails. I paid 200,- for a cheap looking backpack. I requested a return. The seller ignores my requests.

Avoid this company, it's a scam. I bought two very expensive backpacks from them, and both zippers broke. Stay far away from this company.

Dont buy Tefors. Costumer service horrible. You do not get answer although you find on the website 24/7 customer service bit noone answers. Can not recolmend

J’ai commandé un sac à dos en remplacement du mien qui est défectueux et qui n’est plus sous garantie. Et depuis presque 1 mois, il est payé mais toujours pas livré ! Le transporteur ne répond rien et Tefors me dit de m’adresser au transporteur ! C’est vraiment insupportable ! Les produits sont bien mais la logistique et le SAV est déplorable.

Ordered the product November 6th (paid for) and today December 24th there is still no trace of it. Numeres contacts with their supporters promising this and that have resulted in nothing. I just reported this to Mastercard and made a claim for a refund. Mastercard Will then deal with Tefors.

Tefors bags might look cool. However, the customer service does not match the looks. The main issue is that this company does not use any major shipping company in the US. As a result, they contract their shipping out to lesser know and smaller shipping companies that are not well known or good. In my case, the bag was left out in the wrong place and was stolen. Normally, for most US companies, this would not be a problem. However, when I reached out and explained (based on the images that the shipping company had provided and how they clearly left the package at the wrong place) they simply did not respond to my email (not that they denied or rejected my claim but simply ignored). I followed up three more times and got a response from "John" saying he would get back to me by the EOD..... again, completely lied and ignored my email. I would be very very very cautious buying this bag because their customer service is very poor. If there are any issues with the bag, you will be given zero support. The customer service is unlike anything I have seen in the US. IT seems like most of their positive reviews are written by their own associates.