TeforsReviews of tefors.com

My bag arrived with a broken zipper. The company responded very friendly and fast and refunded me.

I really wanted to love this bag. However functionality and lack of customer support changes this review from 3-4 stars, to the current rating of 2. My review goes from the good to the bad, so please read everything if you're considering purchasing from Tefors. The Good: The bag itself looks phenomenal and is overall well constructed with quality leather. I purchased the Vintage Saffiano finish which looks great and avoids moisture very will. (I did purchase the additional protective coating). The OK (Functionality): I was a little disappointed in functionality when using with all the accessories. When contracted, it is very difficult to use the smart organizer and/or cubes. The magnet connections are great to hold things in place, but the accessories get in each others way when using them. Additionally, when using any accessories in compressed mode, you can not put ANYTHING else in the bag other then a small computer and/or a few minor accessories in the mesh pockets on the computer sleeve. This makes it very difficult if you carry additional items such as an Ipad, books or files in addition to a computer. It's almost non-functional. Some of the above issues are alleviated when you use the bags expansion feature, but it is still very difficult to get anything into or out of the bag other than the computer. You have to fully open the bag to get to the mesh pockets (in messenger bag mode) and even the external pocket has limited space to fit anything more than a phone or pair of glasses. If you have both, you're out of luck. I have found my $20 amazon messenger bag a lot more functional than this bag costing over $400 (supposedly discounted via Kickstarter). The bad and ugly: My bag had a manufacturing defect with the luggage strap used to connect to rolling bags. It was unusable with my luggage. I contacted customer support and that is where I lost faith. First off all, it was nearly a week before I received a response. Secondly, the response was simply poor customer service. I was given two options: 1) Send it back, wait 6-8 weeks for it to be sent to China for repair and pay taxes and duties. 2) Pay a discounted rate for a new bag right away. Both are unacceptable solutions. I should not have to pay for fixing a manufacturing defect and I offered a solution of advanced replacement (which is obviously available due to having a new bag in stock to ship). Not only were the solutions not acceptable, each communication was nearly 3 days between responsive emails. (UPDATE) - I did receive a more acceptable solution of a new bag from Tefors for only the cost of shipping.

decided to buy an ultimatum pack after 2 months of thinking and all I can say it was a good decision. this is how a leather goods brand should look like

Received my Black&Olive Ultimatum, full pack I think. 2 weeks in and i love it. It gets all the views on the street. It really lived up to my expectations. Very cool Tefors!

the leather on the ultimatum is soooo nice !! good job guys, you really nailed it. In love with mine, I got mine in vintage saffiano colorway and its super sick. I feel like a businessman walking down the road with this bag haha. I only buy premium stuff and Tefors is definitely one of the brands that deserve a spot on my purchases!

finally a bag that is actually useful and helps me store all my things efficiently the leather is good, nice feel! and overall a premium product because of all the materials, stitches, etc. I'm sure this could also be a really good gift for your loved ones!

La mochila es de muy buena calidad, pero no esperaba menos con el precio pagado por ella. En este caso le doy 4 estrellas ya que la mochila fue entregada con 5 meses de retraso respecto a la fecha pactada en KICKSTARTER.

I love Tefors! I have bought their Flex 2.0 Shoes some time ago as well as their latest Ultimatum Bag. They have really high quality leather products and amazing customer support. All in all, great brand. Looking forward to their new products.