Mina TeeReviews of teemina.com

Response from Mina TeeMar 2, 2021

Dear Debbie, We are so happy to hear you are pleased with your purchase. Mina Tee strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. We appreciate your business and look forward to continuing our service to you in the future. Best regards, Mina team!

Response from Mina TeeJan 28, 2021

Dear Ivan, We are so happy to hear you are pleased with your purchase. Mina Tee strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. We appreciate your business and look forward to continuing our service to you in the future. Best regards, Mina team!

Response from Mina TeeJan 26, 2021

Dear Osvaldo, We are so happy to hear you are pleased with your purchase. Mina Tee strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. We appreciate your business and look forward to continuing our service to you in the future. Best regards, Mina team!

Response from Mina TeeJan 20, 2021

Dear Karen, We are so happy to hear you are pleased with your purchase. Mina Tee strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. We appreciate your business and look forward to continuing our service to you in the future. Best regards, Mina team!

Response from Mina TeeJan 11, 2021

Dear Mike, We are so happy to hear you are pleased with your purchase. Mina Tee strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. We appreciate your business and look forward to continuing our service to you in the future. Best regards, Mina team!

Response from Mina TeeJan 8, 2021

Hi Peter, We are really sorry for the delay of your order. The package was shipped out and this is the tracking link for you to follow: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9274890267787706599279 However, the hoodie might have not been scanned yet, which caused the lack of online updates, especially during the holiday season and the complicated situation of Covid 19. In this case, we hope to receive your patience and understanding. We are trying our best to get an update on this case too. After 14 business days since the day it was shipped out, if there is still no update about the package, we will process the refund or replacement as per your request. Again, we are sorry for the inconvenience caused. If there is anything else that we can assist you with, please do not hesitate to contact us. Kind regards,

Response from Mina TeeDec 18, 2020

Dear Lisa, We are so happy to hear you are pleased with your purchase. Mina Tee strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. We appreciate your business and look forward to continuing our service to you in the coming years. From our team to yours, have a merry Christmas and a prosperous new year. Best regards, Mina team!

Response from Mina TeeDec 18, 2020

Hi Marquerite, We are really sorry to hear that you are not satisfied with our service. When you wanted to cancel your order, the item was in production and we informed you that we can not process the cancellation because it was over 12 hours since the order was placed. We are really sorry that we just followed the policy but did not understand the inconvenience you were going through. However, the item is on its way to you and we hope you can receive it by following this tracking link: https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=92748909901441543401144753 Due to the current lockdown and the highly busy season, delivery time may be a bit longer than normal. We kindly ask you to be patient and please rest assured that we are doing our utmost to ensure as little as a delay as possible to you. We do our best to properly handle customers issues, but your concern was not handled properly. Going forward, we are going to take steps to ensure that this situation does not happen again Should you have any questions regarding your order, please do not hesitate to contact us. We hope you enjoy your holidays and stay safe! Kind regards,