Jason W.
Be cautious, yet patient...
Be cautious, yet patient... Initial review...2/24/23 According to AT&T in my area the company says they (do not carry any 4G SIMS), Verizon (said they may be able to find a 4G SIM, but not sure if it will work), and our local provider (not a supported carrier, but had to try) will not work, all say that they do not have 4G LTE SIM Cards or do not partner with techless. As for the most common error message..."No SIM" message comes on after being in the device for a moment. One of the Verizon reps said the device is international and unable to work. I realize that Techless says they partner/receive support from multiple known carriers, but in my case and at the moment 3 available carriers are unable to do anything with the phone. Let's see what they say about my request to return and receive a refund. Update...3/4/23 After discussion with the very helpful Techless Customer Support team. The issue with the "No Sim" message has been eaaily fixed and the phone works great. Thank you to the Techless team for your patience and working with us.
Response from TechlessMar 6, 2023
Jason, Thank you for your raw and trasnparent review. We appreciate you taking the time to not only share your initial experience with us but for also providing an update regarding a resolution that came about. We are thrilled to hear that you are up and running on your Wisephone and have had a wonderful experience with our Customer Support team. Our aim is to always be patient while working through an issue, so thank you! 😊 We will continue to be here to support you on your journey of living fully with healthy technology! With grateful hearts, Techless Support.



