Techless Reviews | Read Customer Reviews of techless.com

Techless Reviews | Read Customer Reviews of techless.com

Techless reviews

Showing 327 reviews with 5 stars · Clear filters

D.B.
Apr 15, 2024
great customer service
great customer service. answered all my questions and helped me work through some tech processes. Helped with creating solutions to the problems i was having.
Response from TechlessApr 17, 2024
Thank you for your kind words! We're thrilled to hear that our customer service team could assist you effectively and provide prompt solutions to the problems your device was having. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! With full hearts, Techless Support.
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Ari S.
Apr 3, 2024
Your tech support team is outstanding
Your tech support team is outstanding. My son found ways to evade the access restrictions built into the WisePhone and in doing so disabled his phone. Your team helped restore the phone's functionality and block the loopholes my all-too-creative son discovered.
Response from TechlessApr 3, 2024
We're incredibly thankful for your feedback, Ari! Our team remains grateful for your patience and cooperation while we worked to resolve the issues your son encountered with his Wisephone. We're delighted to know that Wisephone has been a great device for your all-too-creative son. Thank you for entrusting us with your support needs, and please know that we're always here to help if you ever need us. With full hearts, Techless Support.
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Scott V.
Apr 2, 2024
It's the simple phone that got it right!
It's the simple phone that got it right!
Response from TechlessApr 3, 2024
Scott, Yay, thank you! What a short, yet powerful and encouraging review. We appreciate you taking the time to share your feedback, it means the world to us. If you ever need anything or have any questions, feel free to reach out. We're here to help! With gratitude, Techless Support.
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Emanuel L.
Jul 28, 2023
Simply happy.
What a great company. I am a happy Wisephone user for over a year now and my experience with support has been great. Wisephone has had its share of bugs, but the team has been doing a good job of keeping those updates coming. I am so happy with the simplicity and functionality of this phone. It has helped me in a big way to create better digital habits. It might not be for everyone, but I would definitely recommend to a least give it a try if you're looking for simplicity in relating to technology.
Response from TechlessAug 1, 2023
Emanuel, Thank you for your wonderful feedback and for being a loyal Wisephone user for over a year - yay! We truly appreciate your kind words and are thrilled to know that your experience with our support team has been positive. We understand that no product is without its challenges, but we're committed to continuously improving the Wisephone and addressing any bugs that may arise. Your appreciation of our efforts to provide regular updates motivates us to keep striving for excellence. It warms our hearts to learn that the simplicity and functionality of your Wisephone have had a significant impact on your digital habits, helping you create a healthier relationship with technology. Your recommendation means a lot to us, and we're grateful for your trust in our company and our product. Thank you for being a part of our Wisephone community, here's to many more happy and meaningful moments! With gratitude, Techless Team
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Bridget H.
Jul 27, 2023
Amazing Customer Service
Their customer service team is stellar! I reached out asking about whether I could side load some medical apps I need for my daily life and my contact Kyle was amazing. He was very human, compassionate and empathetic, as well as very open and informative about where the company is right now about my issue and what things they are considering in the future. They may or may not ever get to side loaded health apps, but they have won a convert from me for their creative and very needed concept as well as for their flawlessly executed customer care. I'll be looking to join the WisePhone family when the new version comes out for my teens and hoping there may be a way for me to join in the future too!
Response from TechlessJul 27, 2023
Bridget, Thank you so much for your glowing review of our customer service team! We're delighted to hear that Kyle provided you with exceptional support, showing genuine compassion and empathy while addressing your inquiry about side-loading medical apps. Your kind words mean a lot to us, and we're thrilled to have won you over with our creative concept and flawlessly executed customer care. We truly value your interest in joining the WisePhone family for you and your teens, and we'll certainly keep your feedback in mind as we continue to improve and consider future possibilities. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to the possibility of welcoming you to the WisePhone family in the future! Best regards, Techless Team
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Andrew N.
Jul 22, 2023
6-months of use
I have had a wise phone for a little over 6 months. It has honestly been incredible to not be glued to my device 24/7. I have been more engaged with my kids and family.
Response from TechlessJul 25, 2023
Dear Andrew, Thank you for sharing your experience with your Wisephone! We are grateful to hear that it has made a positive impact on your life, allowing you to find a healthier balance and be more engaged with your kids and family. We appreciate your support and if there's anything we can do to assist you further, please don't hesitate to let us know. Warm regards, Techless Support
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Dave
Jul 21, 2023
Techless is Great
Techless is a great company that produces a quality pro-people phone!
Response from TechlessJul 25, 2023
Thank you, Dave! We greatly appreciate you taking the time to share how you feel about us and Wisephone. We're thrilled to hear that you find our company great and our pro-people phone to be of high quality. Your feedback means the world to us. If you ever need anything or have any questions, feel free to reach out. We're here to help! Best regards, Techless Team
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Madison M.
Jul 16, 2023
Great Customer Service
I have reached out to the Techless team to learn more about the specific features and they were so timely and helpful with their responses. It is very obvious that they care about making a good product.
Response from TechlessJul 17, 2023
Madison, thank you for your kind words and positive feedback about our team. We greatly appreciate your recognition of their timely and helpful responses. Your feedback encourages us to continue our dedication to creating a high-quality product and providing excellent customer service. We are sincerely grateful for you taking the time to share your encounter here for others to read. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We are here to help! With gratitude, Techless Support
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