We lead people to live fully with healthy technology. Our mission is simple: We help you overcome digital addiction, rebuild relationships, and embrace life to the fullest. That’s why we created Wisephone, our minimalist smartphone solution designed to prioritize everything you need, without the unnecessary distractions. By focusing on essential features that truly matter, Wisephone empowers you to cultivate deeper relationships, nurture your well-being, and pursue your passions. At the same time, it helps restore your sense of freedom from digital overload, enabling you to redefine your relationship with technology.Break free from the cycle of endless updates and experience a calmer, more mindful approach to modern living. Choose Wisephone™ and discover the liberating power of healthy technology. Join us in this empowering journey!
Techless (techless.com) has 447 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
techless.com
Website
techless.com
Category
Internet & Software
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Overall, it works just as well as my smartphone with a major carrier. Not having wifi calling/texting has caused some difficulties.
Response from TechlessMay 8, 2025
Thanks so much for the honest feedback—we’re really glad to hear Wisephone is meeting your expectations overall! 🙌 Regarding WiFi calling and texting, we completely understand how important that is. We’re actively working on resolving compatibility issues with certain carrier SIM cards (including our own), and we’re hopeful for a reliable fix soon. In the meantime, alternatives like Google Messages (using RCS), Signal, or WhatsApp can provide WiFi-based messaging options. We appreciate your patience and support as we continue to improve!
CH
Christa
Good Service but Needs Upgrades
Good Service but Needs Upgrades
We love that Techless allows us to give our kids the benefits of communication without the drawbacks of the internet in their pocket. However, the instructions for set up and trouble shooting should be clearer and easier to find. I feel like I have to go on a treasure hunt every time I need help!
Response from TechlessApr 17, 2025
Thanks so much for the kind words and thoughtful feedback! We're thrilled to hear Wisephone is helping your family stay connected without the internet in their pockets—that’s exactly what we’re here for .
And you’re absolutely right: setup and troubleshooting shouldn't feel like a treasure hunt (even if we do love a good adventure 😅). We've recently refreshed our product info inserts and are excited to be working on making our help resources clearer, easier to access, and more friendly for parents. Your feedback truly guides our efforts, so a big thank you for sharing your thoughts!
If there’s anything we can clarify in the meantime, our team is always happy to help at [email protected]. You're not in it alone!
CK
Cassie K.
I think this company is awesome
I think this company is awesome. Their values align well with my own. I've wanted a solution to the problem of living in this world without a smartphone when it's expected by society that you have one. Our whole world runs on the expectation that you have a phone! I tried going to a dumbphone twice but not having maps was a big problem for me. I contemplated the Wisephone for about a year before I finally pulled the plug, and I'm so glad I did! Honestly, the main screen is BORING. Which is exactly what we need to curb the addiction!! It's easy for me to forget that my phone is even nearby. My only complaints have to do with the phone itself. Coming from 10 years of an iPhone, I just can't seem to get used to the Samsung. The texting feels clunky. But I will also admit that I have to learn the phone and that will take time. I'm a SAHM with 4 kids and they were my reason for switching away from the pull of a smartphone; I want to be present with them!
Response from TechlessApr 16, 2025
Ahh, this made our day! Thank you for sharing your heart—and welcome to the Wisephone fam! We couldn’t agree more: sometimes a “boring” homescreen is exactly the kind of freedom we need. 😊 It’s so powerful to hear how you made this shift for your kids and your presence with them—what an amazing reason.
And yes, totally fair on the learning curve when coming from years of iPhone! We’re cheering you on as you get used to the new feel, and we're honored to support your journey toward more intentional, present living. So grateful to have you with us! 💛
FS
Fr. S.
Amazing and one hang up
3.5 out of 5
I love the new Wisephone II! I have been using Wisephone I for two years and I super appreciate the new ability to use apps that have been vetted. My only hang up was that Techless removed the portal from WisephoneI and was therefore told that I have to import all my contacts by hand. Other than that- keep it up Techless!
Response from TechlessMar 12, 2025
Thank you for your support and for sticking with Wisephone through the years! 😊 We’re so glad you’re enjoying Wisephone II and the new flexibility with vetted apps. We understand that the transition from Wisephone I wasn’t as smooth as we would have liked, and we truly appreciate your patience. Your feedback is invaluable, and we’re committed to improving the experience for our long-time users. Thanks again for being part of the Techless journey! 🙌
MM
Mark M.
I love my new Wisephone II
I love my new Wisephone II. It provides everything I need in a minimalist phone without the distractions. No doomscrolling or hours lost to games with this device. There were a few challenges with setup, but the techless team is responsive and we were able to set up my phone relatively quickly. If you are transferring from Tracfone, just get a new phone number. Tracfone's system does not port well to Techless.
Response from TechlessMar 6, 2025
Mark, we're pleased to hear that you're loving your new Wisephone II and have said goodbye to the distractions. No more doomscrolling—just intentional living. Thank you for your patience during setup—we know carrier transfers can be tricky. We understand that carriers sometimes face challenges with porting, just like you mentioned, and we’ve had our share of similar experiences too. Sometimes, the easiest way to move forward is by getting a new number if waiting is not an option. We truly appreciate you sharing your experience to help others! Your support means the world to us.
KD
Katherine D.
Good phone, great support, difficult to set up
Updated review. I have had the phone set up for about a week. I had trouble setting up the phone and the subscription (keeping my old carrier), however, the support team is very helpful and responsive. I'm very happy with the functionality of the phone. I am recommending it to family and ultimately happy with my purchase.
Response from TechlessFeb 12, 2025
Katherine,
We appreciate your feedback and apologize for the setup process's frustration. Wisephone does support using your own carrier while subscribing for features, and we want to make sure you’re able to get set up the way you prefer.
There may have been an issue during activation, and we’d love to help walk you through the process. If you haven’t already, please check your email—we just sent a message to assist you directly. Let us know how we can help, and we’ll make sure you’re taken care of!
RC
Ryder C.
A necessary transition for me - only a bit rocky
The transition is a bit rocky. I will say the phone is secure, has opened up more time and is helping me focus on my goals.
By transition I mean this- Some apps like Venmo for instance froze up. I tried deleting it and reinstalling to see if I could get access. This happened to work. Its minor. Otherwise its just as good as a 5 star review from me.
Response from TechlessJan 16, 2025
Ryder, thank you so much for sharing your experience! We’re thrilled to hear that Wisephone is helping you free up time and focus on your goals—that’s exactly what we aim for!
Transitions can be a little bumpy, so we really appreciate your patience with issues like the third-party app. We're so glad you were able to resolve it! Your kind words mean the world to us, and we’re here if you need anything at all.
RM
Russell M.
Back to the Basics with Exceptional Customer Support
Let me just start off by saying that Techless is a great company! From their mission to their customer support, they are intentional, thoughtful, and care about their customers.
I bought the Wisephone 1 in 2022 when I needed to decrease my screen time, phone notification anxiety, and addiction to always being on it, and I can definitely say it has exceeded those expectations! I'm not distracted by phone, I no longer feel that phantom "buzz" in my pocket of a possible notification, and my focus on other things has increased 10 fold without needing to scroll on social media or play games when I "have" the time.
So why 4 stars instead of 5? Well, just like any newer company, they are continuing to build great tools that align with their mission and values, but at times run into bugs and errors. I have had to get used to the fact that a Wisephone is not an iPhone, what I used to have, meaning its not nearly as smooth functioning with everything we expect a smart phone to have. However, the most basic needs of a phone are met exceedingly well and they continue to improve monthly and add new tools to enhance their users experience. For example, they make this phone feel like a Smart phone with its style and overall functions, but without all the notifications and anxiety that a typical smart phone has. A few examples of the minor differences from an iPhone is that the screen refresh is not as smooth, button clicks are a little more picky about where you tap your finger, and accepting calls while already being on the line can sometimes drop both calls (I'm told they are working on this).
Despite these differences in performance from what we consider to be normal to Smart Phones, I have kept my Wise Phone because it still delivers on that number one goal of reducing my phone time and anxieties and increasing my focus and productivity ten fold. As Wisephone continues developing, they continue to release app updates almost monthly and OS updates regularly which has allowed me to appreciate their focus on improving quality. In addition to quality, they have exceptional customer support! For example, I recently had a more serious, and unique bug on my phone - which was the first in 2 years - where my contact names and messages didn't sync correctly. The support team worked around the clock, updating me by the hour at times on what they were doing to fix the problem. I felt supported, valued, and communicated with as they followed up, and in the end the bug was fixed.
I hope this detailed review can give you the confidence you need to know that investing in Techless is worth your time and more than worth the sacrifice it may take to do away with the conveniences we are all used to with the normal Smart Phones of today. I for one appreciate getting back the basics of what a phone should be.
Response from TechlessApr 3, 2024
Russell,
Thank you for taking the time to share your thoughtful feedback, we're extremely grateful for your kind words. It's incredibly rewarding to hear that Wisephone 1 has made such a positive impact on your life.
As a newer company, constructive feedback like yours helps us prioritize those improvements to ensure the best possible experience for our customers. We're committed to ongoing development, and we're glad to know that you've noticed and appreciated our efforts to roll out new updates.
We're also delighted to hear about your positive experience with our customer support team. It's a top priority for us to provide exceptional support and assistance to all of our customers, and we're thrilled to know that you felt supported and valued while we worked to resolve the issue on your device.
We hope your review inspires others to consider making the switch to a healthier tech experience. Thank you for your trust and confidence in us, and for being a valued member of the Techless community. We look forward to continuing to serve you and help you make the most of your Wisephone experience!
With grateful hearts,
Techless Support.