TechlessReviews of techless.com

Response from TechlessNov 24, 2025

Thank you for sharing your experience. I am glad Anthony was able to walk you through, step by step, moving from Wisephone One to Wisephone Two and getting your new carrier set up. Your feedback about your time with him is truly appreciated. He is always a pleasure to work with, and I am grateful for your positive interaction. If you need anything in the future, we are here to help.

Response from TechlessNov 7, 2025

We really appreciate your kind words about Anthony — he’ll be glad to know his professionalism stood out. And thank you for the feedback! We hear you loud and clear on app requests and are actively working to expand the lineup in meaningful ways. Your patience is greatly appreciated.

Response from TechlessOct 27, 2025

Hi Chanea, thank you so much for sharing your experience! We’re so glad to hear things were finally sorted out and that Zazi was able to help you get everything working. We completely understand how frustrating setup challenges can be – especially when the fix turns out to be something small but tricky to catch! Your feedback about more human, personal communication really resonates with us, and we’re working hard to make sure every interaction feels that way. We truly appreciate your patience and understanding through it all. If you ever want to reach out to us, feel free to call us at 512-675-1820 or send an email to [email protected]. We're here to help and look forward to hearing from you! Thank you!

Response from TechlessOct 22, 2025

Hi Jeff, we’re really sorry to hear that your experience with our support team didn’t meet expectations. We reviewed your ticket and escalated it to ensure you received the attention you deserved. Our team took great care to resolve the issue as quickly as possible, and we truly appreciate your patience throughout the process.

Response from TechlessOct 16, 2025

Thanks so much for sharing your thoughts and trusting us. We’re thrilled to share that exciting improvements are already in motion! With a new developer on board, the Tool Drawer process and on-device experience are both getting some well-deserved attention. You can expect things to feel smoother and more responsive soon – we’ve heard your feedback loud and clear, and we’re putting it into action. We truly believe Wisephone is just as suitable for adults as it is for kids, and your feedback plays a big part in helping us get better. Thanks again for your support and for being part of our journey!

Response from TechlessOct 8, 2025

Yay - we're all very happy to know your Wisephone II is working great. Thank you for your patience while we got connected - our team will be delighted to know their support made a difference.

Response from TechlessSep 11, 2025

Peter, thank you for your thoughtful feedback! We hear you loud and clear, and we’re working to improve the Wisephone experience for adults as well. Wisephone II is definitely designed with adults in mind, but you’re right—if your daily life depends heavily on multiple third-party apps, it may feel restrictive. We try to be clear about that on our product page and during checkout so folks know what to expect. As time goes on, more apps will be reviewed and added, so patience is key. Many adults are thriving with Wisephone behind the scenes—controlling their tech rather than being controlled by it—and we love hearing how it’s helping people live more intentionally. We truly appreciate you sharing your perspective and helping us grow.

Response from TechlessSep 11, 2025

We're truly grateful that you shared your experience! We’re really happy to hear that our support team was able to help you through onboarding. We know it can be a bit tricky initially, but we’re always here to assist you. Please know that we're continually working to make this process even better. We get where you're coming from with the “smartphone” aspects. While Wisephone does leverage smartphone hardware to stay current, Wisephone II is meant to be simpler and more intentional than your average smartphone. That being said, we know it’s not the perfect fit for everyone. We appreciate your honesty and willingness to give it a shot, and we’re excited to hear you’re starting to enjoy it!