Kelly A.
I had a great experience with the…
I had a great experience with the customer service representative, Yolani. I had been using the Wisephone for about six months and realized it ultimately wasn’t the right fit for me. Most of my concerns were preference-based and related to the software system not connecting to my car, difficulty reviewing links people sent me or confirming doctor appointments, and occasional issues logging into apps when a browser was needed. That being said, I still think it’s a great device and software overall for the right person. I reached out to ask whether I could either return/sell back the phone or wipe it so another family member could use it. Yolani was extremely helpful and explained that the Wisephone software could be removed so I could continue using it as a basic Android phone — even better! The turnaround time was great, and the phone now works normally. Thank you so much, Wisephone, and best of luck moving forward!



