TeazysReviews of teazys.com

Purchased the Aquabot water dish in December 2024 after being served an ad on Facebook. The item came from China after about 12 days. I noticed that the name on the product was PetGravity and not Aquabot but was not sure what to make of that. The price paid was ~$90 US. Nine months later in August 2025, the device no longer filled the dish with water, made random beeping noises after powering on, and lights flashed randomly. I went to Teazeys.com and saw the product was still for sale (in fact they had an upgraded it to "Aquabot 2.0" which now had a stainless steel water cup). The site mentioned they had a 1 year warranty and if I had a problem, they would ship out a replacement. When I contacted them via their website form, I received no response. A week later I sent an email to their customer service email address and received a reply asking for a video demonstrating what I was seeing. I provided that and the reply shocked me. Customer service said that since I have had the device for "5 months" (inaccurate since I had it for 9 months) and since the device was already used, the best they could offer as a "nice gesture" was a coupon code for 50% off. When I replied asking why they weren't honoring the 1 year warranty listed on their website, I received no reply for multiple days. I then searched on Amazon and found the same "PetGravity" water dish listed for sale for $50 US. They also had the "2.0" model with the stainless bowl available. This led me to believe that Teazys is simply reselling these products for almost double the cost. So they are either a reseller marking up prices or a scam site using Facebook/TikTok ads to make people think they are the manufacturer. Buyer BEWARE!

The electronic motor ball with a tail or Teazy cat toy works great! It moves in all directions and doesn't hardly get stuck anywhere. My cat can't get enough of it. It has light indicators to let you know when it needs charging and it has two different speed modes. Just so I'm clear it's the ball toy not the one with wheels. I love it and my cat does too!

If I could give no stars I would. Product did not arrive even though usps tracking said it did. Also paid for an item I did not order. Customer service the worst I have experienced and just kept sending the usps tracking link. Avoid this company.

Absolutely horrible. Delivery is insanely slow. Over 30 days. Costumer service is awful. Product is awful.

Took too long to get original order over a month. After just over 30 days, the warranty period, the part that makes it work broke and I was informed they wouldn't replace it, but sent a link to reorder the parts. I placed the order on June 4, 2025 and have never been able even get an update since. Terrible customer service. I would not recommend anyone buy from them. Wish I could attach a picture.

I purchased the item because of reviews on 5/22/2025. It arrived in early June. My just over 1 year old cat did like it, but after a few days the tails started to fall off. A week or so later, it stopped working all together. I contacted them 2nd time on 6/17. Well within their supposed 30 day money back warranty. They sent replacement tails. I asked about replacement ball. Answer today was I can return it (i have to pay shipping) for supposed full refund. I am willing to do that as option 2 was keep it for 50% off another one. Supposed warranty says one year. What is the point of getting a product when it doesn't work after a few weeks? I will keep you posted on their reply but buyer beware!

Toy overpriced, thought I ordered 2 toys for over$28.00. Other toys advertised at $ 4-6.00. Per toy. I will be more careful in the future.

The service was great. The car looked sharp. I personally loved the hanging tale. Easy charge. However, the cat just sits and watches it run. Even with me using the controller, she just tends to ignore it. I took advantage of the 2 for a low price special. Gave the other car to a friend with a cat, He has the same problem. Cat just ignores it. So just know your cat.