TeazysReviews of teazys.com

DO NOT BUY FROM THEM - looks like a scam. The cat toy was actually a brand I purchased on Amazon for way less. Seems they are reselling products and pretending it's their brand. No response to my email to return and get a refund.

ZERO STARS if I could. I never received the my order. Essentially they stole my money for 2 plus of the Teazy toys plus 1 other item. DO NOT ORDER ANYTHING FROM TEAZY. Money thrown away.

Teazys stole my money, cancelled my order, is ignoring my support requests. I saw their ad on instagram for cat toys, and bought two. I wake up tomorrow to an email that my order has been cancelled and that my money was refunded. Confused, I answer that email with a question on what happened, since I hardly have a history of sleep-cancelling orders. No response. I send a separate support ticket, no response. I contact them on Instagram, and they responded with "you sent us an email" (which I did not) and then proceeded to ignore any further inquiry. I've been begging for a clarification for days, only for them to stonewall me. The claim that my money was refunded is a lie, no such refund was issued.

They do not honor the 30 day catisfaction guarantee. Ordered two toys - the ball and the hunter kit. My cat didnt care for the ball at all so I contacted them and they offered me 50% discount. I wanted to return for a full refund and after some back and forth they finally provided me with the shipping address for the return. As soon as I paid for shipping online they told me to keep the item and they will refund. 2 weeks later the hunter kit suction cup thing would not stick (despite cleaning) and kept falling off the window. Also my cat at this point was not interested at all anymore. Asked to return this and they said not possible because only one refund per order, however nowhere does it state that you have to claim your satisfaction guarantee for all items at the same time. shady company - would not recommend

Ordered the SpeedyTail 2.0. Was shipped via "GOFO" (which is coincidentally what I wanted to say after dealing with this company) from some indeterminate country. Took weeks to get to the USA and arrived in a flimsy black mailer, absolutely CRUSHED due to international travel. The cat toy they sent is not made by Teazy but "PetGravity" -- which I could have purchased on Amazon for less, gotten it in one day, and in an actual box. Unbelievable.

I can’t speak to the product itself because I didn’t receive it. When I contacted customer service, they said that the carrier marked it as delivered and they couldn’t refund it unless I sent the product back. It’s frustrating to pay for a product, not receive it, and then receive such dismissive customer service with no resolution.

DO NOT BUY THEIR PRODUCTS!!!! I For some animals it may be the perfect play toy. The reason why I would say do not buy from them is because they do not honor their return policy and they are not available to discuss about it, the phone number that they provided is disconnected. They do not respond to their emails. They do not respond to submissions through their website. They are a ghost company. I fell for their clever ads and believe that my mature cats at least one of them that routinely hunts for animals outside would love this little darting thing that seemed a lot like a chipmunk as it moved around the floor... But because of the noise that it makes and it's erratic behavior and it's rapid speed it only freaked my cat out. But because I thought it was so clever and they were offering such a great deal. I actually bought three of these things.... Fully expecting they would honor their 100% money back guarantee. So I wanted to return them and that was impossible. I think what happened is some company went out of business with these spinning contraptions, and some other pop-up. Bought up the inventory and paid for a bunch of clever ads and have been consistently selling them. Buyer be damned. I have slowly given away one to a neighbor that had two kittens and another that had expressed interest in her young cat being crazy at night and jumping all over the bed and trying to get something to help it distract it. Initially I was posting on their Facebook ads warning people, but I gave up after my initial anger and frustration subsided. But since out of the blue I just got an email from them. I'm re-energized to spread the word at what a con job this company is

We have 2 cats so it's a small sample size but this tail ball didn't really capture the imagination of either of them... charged up the ball per the instructions and it moved around as advertised but they pursued the ball for a few minutes, sniffed it and then got bored with it...I didn't even bother to call them on their 30 day guarantee since this was purchased a couple of months before Christmas...