TeamsonReviews of teamson.com

We had an issue with a fire pit of Teamson's we purchased from Target. Target did not stand behind the product so we went directly to Teamson. They reviewed all the information and agreed to replace the fire pit with a comparable unit. What I especially liked about dealing with Teamson was their customer support - they typically followed up within 24 hours - can't ask for better than that - thank you Teamson!!

I got a Teamson home outdoor glazed pot floor fountain with LED lites in July of 2025 from Wayfair. It worked well all summer and fall. I stored it in the garage for the winter. I just got it out to set up and the pump doesn’t turn on. I did not buy an extended warranty. I contacted Teamson via phone and email. They got back to me the Same Day and stepped me through the process to get a replacement pump under their one year warranty for certain parts. It should be arriving soon! It was such a pleasant surprise to have such excellent customer service! Bravo Teamson!

When we got the product we bought from Teamson it was missing a piece. I wrote the company email and within 24 hours had an email giving me instructions on how to describe the part I needed. I sent the information back and within 24 hours the part was shipped to me. I received in 2 days later. It's a great product and the customer service was excellent. Grateful!

We purchased the Teamson 4 bowl cascading solar powered fountain on March 26, 2025. We were very pleased with the quality of this item and easy set up. Fast forward to March 2026. When we attempted to set up the fountain, after storing it for a few months, we found that the pump would no longer work. Fortunately, it was still within the 1 year warranty period so we contacted Teamson customer service. They were truly great! Our email was responded to within 24 hours with the promise to ship a new pump to us asap. Unfortunately, we received an email shortly after explaining that the part was not in stock and they were could give no estimate as to when they would get more in stock. We responded by requesting a new fountain set up to which they immediately agreed! They sent an email saying they would contact us with the shipping and tracking info...but, it wasn't necessary because we received it 2 days later. Teamson customer service is extraordinary! Many thanks, Teamson!

Great lamp, great price, delivered fast I will definitely be buying more products from teamson

I had an accident with installing my cabinet. The teamson support team sent me a new door even though it was out of warranty. I really appreciate all their help!

accurate description/measurements, quick shipping, good value - we really like our new lamp and it fits the space perfectly

The product stands out as exceptional in its category, offering a seamless and user-friendly assembly process that makes it accessible even to those with minimal experience in setting up similar items. The dimensions provided on the online portal are precise and reliable, ensuring that users can confidently plan their space without any discrepancies. Additionally, the quality of the size is satisfactory, meeting all expectations and providing a comfortable fit for the intended use. The color of the product matches perfectly with the images and descriptions available, leaving no room for disappointment and ensuring that it aligns with the aesthetic preferences of the buyer. Overall, the product delivers on all fronts, making it a highly recommended choice for consumers.