TeamsonReviews of teamson.com

Prompt and courteous customer service. A replacement part was swiftly provided.

My boyfriend purchased a Lighthouse Fountain for me in May 2025 when I had a lanai built onto my home. I LOVE this fountain. After about 8 months the top light part, which lights & spins just like a real lighthouse, stopped working. It took me awhile to contact Teamson. When I did, they returned my call very quickly. Then we communicated by email. They were always very quick to respond. I was told if they had the part in stock they would send it out to me even though my one-year warranty had just ended. I was so surprised when went to my mailbox last week & a large parcel was delivered to me. It was the lighthouse light part & at no cost! Now working perfectly again! I would recommend this company to all of my friends & family as they are very reputable, dependable & stand by their product! Their Customer Service is over the top excellent!

courteous and helpful. They sent me a replacement item right away.

Great customer service and was easy to order a replacement pump for my fountain.

I would like to take a moment and give a brief review of my experience With the Teamson customer care department. I purchased the Teamson Home 28 in. Cascading Bowls and Stacked Stones LED Outdoor Water Fountain for Outdoor Living Spaces May 2025 from Amazon. I put it away for the winter as instructed and when I began to assemble for this year Something went wrong. I contaced Teamson customer care directly as they offered a 1 year warranty. They took care of the problem immediately, within a week I was up and running. Grateful for your integrity.

I bought a fountain from Teamson and while unpacking it I found that the top part of the fountain got cracked. I contacted Teamson support and immediately spoke to a support person. I explained what happened and after verifying where I bought it, they are sending me a replacement part. Way better than your typical tech support. No hassle, outstanding,

We love our great quality TEAMSON Revolving Solar Lighthouse Fountain. Tall enough for my outside garden and the revolving solar light is bright enough regardless of negative reviews. Since the slide water control lever was accidentally not installed, TEAMSON Customer Care was kind enough to ship me a new water pump. Now that's great customer service. What more could you ask for. Thanks and God bless you.

Contacted customer service because I was missing a part for my water fountain. A replacement was sent 2 days later. Wow Teamson it's nice to have a company that cares.