Providing the highest quality outdoor furnishings at “warehouse” pricing, Teak Warehouse offers you a wide range of options to create the stylish outdoor relaxation or entertainment space of your dreams. We are proud to serve architects, designers, and contractors on large-scale projects, as well as individuals looking for affordable luxury with quality that will stand the test of time!
Teak Warehouse (teakwarehouse.com) has 284 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
teakwarehouse.com
Website
teakwarehouse.com
Category
Furniture Stores
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Great side tables that go so well with our new outdoor furniture. Received an email when item was shipping and was able to track. From sale to email was a tad longer than expected, but I was anxious to know that I was going to get the items.
Response from Teak WarehouseMar 30, 2026
Hi Lisa,
Thank you so much for this review! We’re so glad the side tables complement your outdoor furniture. We also appreciate your patience with the timing of our communication. Your feedback is valuable to us, so we greatly appreciate you taking the time to share it here with us!
Thank you so much!
Teak Warehouse Customer Service
DC
D C.
Love the design and quality of the…
Love the design and quality of the chairs.
Response from Teak WarehouseMar 30, 2026
Hi Denise,
We are so happy to hear that you are loving your new Urban Counter Height Stools! We hope that you'll choose us again for your outdoor furniture needs, and appreciate you taking the time to share this review with us!
Thank you so much!
Teak Warehouse Customer Service
LH
Luxury Home D.
HORRIBLE CUSTOMER SERVICE
Do not sign for anything with issues with their furniture even if you note damage on the delivery sheet and both white glove delivery and you take photos and discuss the damage. Teak Warehouse does not stand behind imperfect goods, and customer service is of no use or help with issues even with their own visual of notation of the damage. Their last feedback was that I bought a table on sale so it's "as is" which isn't noted anywhere on the website and were not willing to even compensate for a repair or reduction in price for a damaged table top that looked like they tried to do a patch job on it. Even acknowledged by the very expensive white glove delivery we also paid for. I would NEVER buy from the again. What good is a furniture company who doesnt stand behind their damaged furniture? For a designer it only created more headaches and with 15 years in this business, there are damaged goods delivered regularly from all vendors, it all boils down to how it's dealt with in the end, and from the lower end of West Elm, to the higher end of Dedon, Teak Warehouse is the ONLY one in 15 years who didnt stand by replacing, or offering compensation to keep the imperfect goods in all these years.
The reply from Casey is completely false- both the delivery people, and myself who inspected the table noted the damage and even took photos - I stand by not trusting teak warehouse and as someone who buys furniture for clients weekly, I would NEVER recommend them. As we all know it’s not taking the order that counts it’s standing behind what gets delivered in the end. Funny how I got the as is for sale goods story/response when I called them despite not mentioning it when I ordered the table, and now months later they come up with another story that the damage wasn’t reported when we received the table. Total lies!
Response from Teak WarehouseMar 25, 2026
Hi Brian,
I am so sorry to hear that about this issue. Looking further at your order, I can see that your table was signed for & delivered in good condition. The table was accepted and signed for as-is, and nothing was rejected back with the carrier, and no mentions/notes of damage were made. As mentioned over our email correspondence, and as noted on your invoice/order confirmation, all items must be thoroughly inspected at the time of delivery for any damages/defects. Any items found to be damaged/defective must be immediately rejected and sent back with the carrier in order to be eligible for replacement(s). This is a very standard delivery practice, and one that we outline in detail on all order documents/info.
Nonetheless, I'm sorry that this inspection process was not what you preferred, and though a replacement was not possible at the time since the item was not rejected, I can see we did offer to arrange a repair service for the part of the table that was damaged. I know you declined this offer originally, but I would be happy to still get something arranged for you if you change your mind.
Your feedback is valuable to us, and hearing of this unsatisfactory experience that has left you unhappy is not what we strive for. I know some time has passed, but I would still be happy to explore some options and see if there is something we can do to help improve your experience with us.
Feel free to reply to our original email thread if you would like to discuss more, and I would be happy to see what we can do.
Casey Martin
Customer Service Manager
Teak Warehouse
MN
Mark N.
High quality products at great prices
Customer service took care of my questions and made sure I had a great experience.
Response from Teak WarehouseMar 30, 2026
Hi Mark,
Thank you so much for taking the time to share this review with us! We’re here anytime you have questions and look forward to helping you again. We appreciate you and your business greatly!
Thank you so much!
Teak Warehouse Customer Service
CI
Charles I.
Sad to see them moving out of CA after over 25 years in business
Nice show room and sales colleagues. Good price for the moving sales. High quality products.
Sad to see they move out of CA. They complained high costs forced them to move out after 25 years doing business in CA.
Response from Teak WarehouseMar 29, 2026
It was my decision as CEO to move our company out of CA. The cost structure of running this business in CA was just too much for our little company to handle. We are alive and strong in Dallas, Texas, and I hope you can continue to support us. I also hope you can understand that the decision to move out of CA was not an easy one, but 50% of our employees and all but one of our management staff followed us, which was a huge honor for us.
AN
Anonymous
Good quality and professional service.
Good quality and professional service.
Response from Teak WarehouseMar 30, 2026
Hi Alfreda,
We are so happy to hear that you enjoyed the quality of our products and working with our team! We hope that you've been enjoying your beautiful outdoor items and that you'll consider us again in the future. Thank you for such a nice review!
Thanks so much for your business!
Teak Warehouse Customer Service
SA
Sandra
The showroom was beautifully curated…
The showroom was beautifully curated and relaxing. The salesperson was very helpful and informative. Delivery was on time, efficient and friendly. An overall positive experience and high quality items.
Response from Teak WarehouseMar 30, 2026
Hi Sandra,
Thank you for such a thoughtful review! We’re so glad you enjoyed the showroom experience and found our team helpful. It’s wonderful to hear that everything, from browsing to delivery, met your expectations!
We hope to see you again soon!
Teak Warehouse Customer Service
SU
Susan
Custom outdoor cushions
Products are beautiful and customer service excellent
Response from Teak WarehouseMar 30, 2026
Hi Susan,
Thank you so much for this feedback! We’re thrilled you love our products and had a great experience with our customer service. We hope that you choose us again for your teak needs!
Thank you so much!
Teak Warehouse Customer Service
