TeaflightReviews of teaflight.com

They must pay Skyscanner a big commission, as I don't understand how it listed as "Recommended ". Awful company, issued me a ticket without luggage (23kg). They still refuse to rectify and keep trying to send me same wrong ticket. Will have to do a backcharge with bank to get my money back.

The worst third party booking provider I have ever dealt with. So, a brief summary of my experience. Booked a return flight for 2 passengers from MEL to OOL. Paid. Hours later got emails with e-ticket number/PNR. Went to manage booking on the airline website. One e-ticket number worked and I could see our flight (the return flight). The e-ticket number for the first flight was incorrect. Called Teaflight at lunch time today. Was told they will look into it and call me. As I hadn't received a call back, I called when I got home from work around 7 hours later (2nd call). Was told they are still looking into it and suggested to wait 24 hours. Called airline. They couldn't find us on the first flight. Called Teaflight a third time. Finally got a working e-ticket number. Went to manage booking on airline website. Passenger names are different (no middle name) to the names on the return flight (middle names included). My son is stated as an adult on the first flight even though he is stated as a child on the return flight. Airline said the tickets for the first flight aren't paid for. Rang Teaflight a fourth time today and was told that they need to call the booking agency and can I please call back in 20 minutes as they are working on it. Received a call from the manager on a Singapore mobile who said that they will aim to resolve it by tomorrow. Made an excuse that the payment wasn't accepted by the airline - even though the second flight is paid for. All in all, an absolutely horrible experience riddled with mistakes and questionable conduct. PLEASE PLEASE PLEASE never us this company! Even if the ticket is much cheaper, you will regret it later. I travel often and use third party providers regularly, however, I have never used Teaflight before and never will ever again. They are shockingly hopeless and have caused so much frustration and wasted time.

Paid for 3 return flight tickets. Return legs were issued and valid. Outbound legs were never issued - fake PNR, airline had no record. Teaflight stalled for days with "still checking with ticket office" emails. Avoid at all costs.

Tea flight. Com scammers. They cheat more money from customers.please don’t book in this website. If you cancel or change booking they will deduct half of your ticket money. I booked for my mother two way ticket, my father died on November 1 st. As per Hindu customs she can’t travel for 1 year. Because of these unexpected situation I asked them to cancel. I booked for 481 $ they only agreed to refund 218$ . So please don’t book via these website.

Lousy customer service..no response..Push blame away...NONONO to this service/platform... 1 star is the minimum i can go...I would give a 0 star review...they dont even deserve any star...

Very unpleasant experience, booked an expensive ticket but wouldn't allow me for refund when my trip change even if it is 1 week ahead, wouldn't help negoiate with the plane company. Strongly do not recommend. And now these guys after 9 months are trying to ask me for more details to remove the review. So unprofessional

SCAM !!!! right after i booked a flight and payed they emailed me FAILED TO ISSUE TICKET and the money will be refunded through the original payment method but until now i didnt receive any !! been trying to email them but not replies 🫩 and i badly needed that money to book a new one

This company operates like a scam. When booking the ticket, they reversed my first and last name, and when I requested a correction, they tried to charge an unreasonable fee (even though the airline confirmed that no fee was required). After multiple attempts to resolve the issue, Teaflight consistently failed to provide any satisfactory service. I eventually had no choice but to request a refund. However, not only did Teaflight refuse to clearly disclose the refund amount, they even demanded a hefty processing fee upfront. This is essentially a fraudulent platform.