TeaflightReviews of teaflight.com

Booked a flight through TeaFlight and was denied boarding because the payment attached to the booking could not be validated, making the ticket invalid. I was forced to buy a new ticket at my own expense. TeaFlight then refused a proper refund and tried to classify this as a voluntary cancellation, offering only a tax refund. Avoid at all costs. Poor systems and zero accountability.

Booked a flight on their site. Payment made. And immediately they cancelled it. Checked my account. They still charged me Rm200 on my credit card ! Never again !!!!!

Unpleasant and Unnerving Experience I had a very unpleasant experience with TeaFlight.com. After purchasing my tickets, I was notified that two emails had been sent: 1. a receipt as proof of payment, and 2. a ticket issuance / booking confirmation. I did not receive either email. I contacted customer service and was asked to provide additional details, which I did promptly. After that, I received no response. I followed up with three additional emails over the span of a week, but still received no reply or guidance. As of January 7, I am still waiting for a response. This lack of communication is extremely unnerving, especially when it involves flight tickets and payment. The experience has been stressful and far from reassuring. Customer service and communication clearly need serious improvement.

I booked a round-trip JAL flight from Tokyo to Okayama. The website showed both the outbound and return flights as already issued, but when I tried to board the flight from Okayama Airport on the way back, my name was not on the JAL reservation list. When JAL looked up the itinerary number sent to me by TeaFlight, they found it as a CathayPacific award ticket and told me that the ticket had been already checked in. Whose miles did they use to issue the ticket? The TeaFlight support phone number provided in Japan was no longer in service! I was unable to make any inquiries. I will never use their services again!

After completing my booking, I did not receive any booking confirmation email. Even after contacting customer support, it took five days to receive a response, and all I received was a basic booking confirmation document. There was no information about seat details, and I was unable to make any changes. Additionally, I paid to add checked baggage in advance, but later I was told that the baggage had not been added at all. The lack of consistency and clarity made this experience very stressful, and I do not feel this is a reliable company. If you are only looking for the cheapest option and are willing to accept potential problems, this service may work for you. However, if you want your trip to end smoothly and without stress, I would strongly recommend choosing a different provider, even if it costs more.

Booked a flight with this company . The tickets said pending and within ten minutes it cancelled my ticket. They took payment. Trying to get my money back. I've emailed them twice but no response. If I could give a zero I would. Avoid this company. This is the worst company I have ever dealt with. Avoid avoid avoid avoid. So unprofessional takes over 8 months to reply. Avoid.

I bought a ticket, received the confirmation booking number but still didn't get the tickets. The confirmation number doesn't work in the air company.

I had a very poor experience with TEAFLIGHT.COM and believe this company operates in a scam-like manner. I booked a flight and received a booking reference, but when I tried to check in with the airline, the reference was invalid and the airline could not locate any booking. The service I paid for was never provided. There was no effective customer support, and I was unable to get assistance to resolve the issue. Because the booking was unusable, my wife and I were forced to urgently purchase new tickets at a much higher price to meet work commitments. Taking payment and issuing an invalid booking without providing the promised service is unacceptable and misleading. And refused to refund too please don't book a ticket from tea flight.