TeaflightReviews of teaflight.com

So bad experience it’s unacceptable. I booked my flight via Teaflight with my name correctly written but their system sent to the airline with my name spelled incorrectly. customer service can only say sorry and ask me to provide my full passport scan to them in order to help me. Is this a new scam site to get customers FULL passport scan? When do we ever need to provide full passport scan to book a flight ????? I would say AVOID AT ALL COSTS! The worry is not worth that bit of savings!!!

After purchasing the air tickets, I had to consider canceling the flight due to health reasons . Looking at my email there was a “refund” button , upon pressing the button it says that I successfully submitted request for refund of S$866 and I just have to wait for approval . Few hours later I got an email saying my refund was successful and they will refund me $136. I was not asked if I would like to proceed with the refund and they simply refunded $136. My tickets were $866. This company is dishonest in this manner as other platforms will inform us if we have to pay a penalty or refund is not full. Teaflight refused to address the problem. All I am asking for is at least reinstate my tickets. If I was warned beforehand I wouldn’t have refunded.

Scam! I have purchased 5 round-trip tickets for a total of 1410usd to fly from LAX to SEA Tacoma on May 31, 2026 and received booking confirmation email from Teaflight on the same day. However, when we try to check in the online on the night of Jun 1, 2 out of the 5 tickets could not be processed. On the morning of Jun 2, upon arriving at the Alaska Airline counter, we were notified that those 2 tickets had been cancelled. Left with no other choice, we had to repurchase another 2 new one-way tickets at spot, costing another 796usd. To make matter worse, the gate staff told us the cancelled tickets still appear ed at their system, meaning there was a duplicate booking. We the sought help from guest services at SEA airport, they discovered that Teaflight unliterally cancelled our 2 round-trip tickets. This means we will also need to repurchase our return tickets, costing us yet ANOTHER 796usd? The guest services staff even mentioned that these kind of cases happen everyday with customers purchasing from Teaflight.

We have booked a flight, payment went through and suddenly I’ve received an email that issuing ticket has failed and refund will take 3 days. Without any reason. They made a business by having our money at their bank account without service.

Bought ticket through this (via skyscanner) and only to realise the ticket cancelled when I reach airport. Told that it has been changed to a later flight. All flight changes communication went to a dubious number/ email that is not even mine. This third party site should be banned from skyscanner!

Booked a Qantas flight (QF flight number) through TeaFlight, but they issued a Jetstar ticket codeshare - scalped the difference, and meant I didn't get my usual Qantas perks.

I was directed to TeaFlight three times by Skyscanner as a "preferred" option, and each time they increased the fare at the payment stage. Each time, I went back to another vendor and paid the original lower fare. Skyscammers.

I am writing this to warn other travelers about the gross negligence and lack of accountability at Tea Flight. 1. The Incident: I had a round-trip booking (Booking ID: [334414520878]). I clearly requested to cancel only the ONE-WAY portion of my trip. However, Tea Flight unilaterally cancelled my ENTIRE round-trip without my consent or any prior notification. 2. Evidence (Recorded Calls): I have recorded phone conversations that clearly prove I only requested a partial cancellation. Despite this clear instruction, Tea Flight made a critical operational error. I have all the evidence ready to be submitted to legal authorities. 3. The Damage: I only discovered this at the airport check-in counter. Because my flight was deleted due to the agency’s mistake, I was forced to buy a new ticket on the spot to avoid being stranded. This emergency ticket cost me 1.8 million KRW. 4. The Unacceptable Response: Tea Flight is only offering to refund the original fare, refusing to compensate for the massive price difference caused by their own error. A simple refund does not fix the financial damage they caused. 5. My Demand: I demand full compensation for the price difference of the ticket I had to buy at the airport. If this is not resolved immediately, I will: Submit the voice recordings as evidence to the Korea Consumer Agency (KCA) and international consumer protection authorities. Initiate a Chargeback process through my credit card company. Tea Flight, check my booking ID [334414520878] and contact me with a proper compensation plan. I have the recordings to prove your mistake. hl668 2026-05-13 They’re supposed to follow up with me after checking.