Liz F.
New customer opinion!
I decided to factor about 2 months ago, mainly because it is only me in the office managing all compliance, maintenance/employee files, dispatching, etc. I needed help invoicing and with collections, rather than hire I decided to factor. So far every experience with TBS staff has been wonderful. On one occasion I had a slight issue with the funding department (keep in mind that they were working very hard to get a new direct customer set up) but on phone call to my customer service agent and everything was fixed in a matter of moment. Now, all of those pesky, missing this or missing that requests go directly to TBS and they take care of it. All collections or issues first go through TBS and then me, if need be. I am very happy with my choice to hire TBS as my invoicing partner!



