Tax Hardship Center, LLC - IRS Tax Debt Relief Reviews | Read Customer Reviews of taxhardshipcenter.com

Tax Hardship Center, LLC - IRS Tax Debt Relief Reviews | Read Customer Reviews of taxhardshipcenter.com

Tax Hardship Center, LLC - IRS Tax Debt Relief reviews

85 approved reviews, newest moderated first

Victoria S.
Aug 28, 2026
Friendly Team, Good Outcome
Team members I worked with was friendly, and tried their best to explain to me how I can get out of the situation I put myself in. I still had my homework to do, which I suck at. Got on good terms with the IRS after filing missing returns and getting on a payment plan.
Response from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
Thank you for taking the time to leave this feedback! We are thrilled to hear that our team was friendly, helpful, and able to guide you through the process of filing your missing returns and securing a workable payment plan with the IRS. Gathering documents and doing "homework" is never easy when dealing with tax matters, but your effort made all the difference in getting this resolved. Getting back on good terms with the IRS is a huge milestone, and we are glad we could help you achieve peace of mind. If you ever need assistance in the future, our team is always here to support you!
Report
Greg K.
Aug 19, 2026
Desired outcome achieved
It took a little over 4 years, but they were able to help me get nearly $70k in tax debt down a little over $4k for the settlement. They may not negotiate per se, but they did help with filing missing tax returns and every other bit of paperwork the IRS required for an OIC, which is something I wouldn't have been able to do on my own. They were also responsive and made sure timelines were kept throughout the process. John L, Fawnne R, Nicole, G, Niki A, & Isabella T were fantastic. Shout out to them specifically.
Response from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 25, 2026
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team was able to help you navigate the process and achieve such a significant resolution of your tax debt. We’re especially glad that our team could help keep everything organized and on track throughout the process. We truly appreciate you recognizing our team members. We’ll be sure to share your kind words with them. Thank you again for trusting Tax Hardship Center—we’re grateful we could be part of your journey!
Report
Tammy
Aug 4, 2026
8k for promised tax services stolen…
They took almost 8k for promised tax services. After one 30-minute call, they stopped communicating with me. I then disputed the charge with my credit card company and Tax Hardship is telling them I never followed through with a financial form therefore did not complete my obligations. How can I complete my obligations when they throw you paperwork to complete but then never take your calls or emails again for assistance? They ran out the clock on purpose so they can keep the money while providing zero services. These people are complete frauds!!! I will be filing complaints with the California Attorney General, Consumer Financial Protection Bureau, and the BBB and I encourage everyone else scammed by these monsters to do the same!!!
Response from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
We take allegations of this nature very seriously and sincerely regret hearing about your frustration and experience with our team. Our goal is always to provide transparent, effective assistance to help resolve tax situations, and it is concerning to hear that you feel your expectations were not met. Due to client privacy and confidentiality regulations, we cannot discuss specific account details or financial agreements in a public forum. However, we want to address your concerns directly and review what occurred regarding your file and communication history. Please contact our team directly at [email protected] or (877) 829-7099 so we can look into your account immediately. We welcome the opportunity to speak with you directly and work toward a fair resolution. Sincerely, The Client Care Team at Tax Hardship Center
Report
Bill
Jul 30, 2026
Gave them a $5000 retainer after the…
Gave them a $5000 retainer after the intitial $500 deposit. They could not commit to any resolution. Asked for my retainer back. 3 weeks and silence.
Response from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
Thank you for your feedback regarding your retainer and communication. We understand how frustrating it is to feel left in the dark when expecting updates on a refund. Because tax resolution outcomes depend on IRS guidelines, specific results can never be guaranteed, but complete transparency about your account status and refund requests should be. A three-week lapse in communication is unacceptable, and we want to rectify this immediately. Please reach out to our client resolution management directly at [email protected] or (877) 829-7099 with your case number or full name. We will prioritize reviewing your account log, verifying your retainer status, and providing you with a clear timeline for your request today. Sincerely, The Client Care Team at Tax Hardship Center
Report
Constance A.
Jul 3, 2026
The worst service ever, full of crap!
The worst service ever! I'd give them a zero of it was an option. This company scammed me out of $8k I was seeking help to resolve my tax issues. I contacted the Tax hardship center in January. I paid them in January. I haven't heard from them since. No one returns calls or answers messages. This company stole my money and left me in worst shape. It is now July and they haven't even filed the current year's taxes. RUN! Don't walk as far as you can. Do not give this company any money. My only alternative at this point is to file a fraudulent charge with my credit card. If that doesn't work then I will have to sue them in court. I'm writing this review to warn others not to do business work this company. They are a scam! My review hasn't changed. This company is a scam. Their response is only for show. I called the number they listed and emailed their help center, as instructed- surprise, surprise NO RESPONSE! Small claims court here we come.
Response from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
We take allegations of non-communication and unfiled returns extremely seriously, and we apologize for the distress this situation has caused. Going six months without updates or seeing progress on your tax filing is completely unacceptable, and we understand your anger. We want to immediately pull your account logs, investigate why your messages were missed, and review the status of your $8k payment and return status. Please contact our management team directly at [email protected] or (877) 829-7099 with your full name and best phone number. We will prioritize your case today to address these issues directly. Sincerely, The Client Care Team at Tax Hardship Center
Report
Dale S.
May 24, 2026
When i first contacted them i gave them…
When i first contacted them i gave them my financial they said the most I would have To pay is 7k dollars. The agent who Handel my case asked for the tax files so the could amend my taxes I sent them. When she amended them she had me paying all the taxes again even though she had copies of the taxes paid . I told her my CPA hadn’t use our expense that year her answer to me yes but it won’t cancel the taxes owed well how about reducing what I owe.long story short i owed twice as much after she amended the taxes then before . They charged me a total of 9.5k dollars and it shows I owe more now. I hired another agent and after 3 weeks I got a letter from the IRS saying my filed had been closed due to financial.
Response from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 28, 2026
We sincerely apologize for the experience you had with your amended tax return and the resulting confusion regarding your balance. Increasing a client’s liability rather than resolving or reducing it—without a clear and transparent explanation of why those adjustments occurred—is certainly not the outcome we strive for. Because tax situations involve complex IRS regulations and private financial details, we cannot discuss the specifics of your file or fees in a public forum. However, we take issues concerning amended returns and billing disputes very seriously and want to review your account history in detail. Please contact our management team directly at [email protected] or (877) 829-7099 with your full name and case details so we can thoroughly audit your file, review the work completed, and address your concerns directly. Sincerely, The Client Care Team at Tax Hardship Center
Report
Tara B.
Apr 30, 2026
They did nothing and didn't even show…
They did nothing and didn't even show up for our scheduled meeting which I had cleared my calendar to attend. I had to call multiple times to track them down and had already paid $500 by this point. All they did was ask for an additional $3500 in the hopes they could start negotiating with the IRS. What a waste of time and effort.
Report
Jessi Ortiz B.
Apr 30, 2026
This company is a scam
This company is a scam. The salespeople were very confident they could reduce our monthly payments, so we ended up hiring them for $5k. Then they came back and said they can’t reduce it at all even though our financial situation has not changed. To make matters worse, the men I spoke to closed the deal by telling me that they were so confident they could help us that if they couldn’t help us they would return our money. This whole thing was a lie, a scam, and a waste of time and money, worsening our financial situation.
Report