Valued C.
At first the associate assigned to my…
At first the associate assigned to my case was inept, slow and non responsive. After 6 months I complained and got Catherine assigned to my case. After that she was really good at pursuing a good outcome. Once the amended return was submitted, things went well. The IRS was the one that was taking eons to review the amended return. They finally did and my IRS debt went to Zero
Response from Tax Hardship Center, LLC - IRS Tax Debt ReliefAug 31, 2026
Thank you for taking the time to share your feedback. We sincerely apologize for the initial delays and poor communication you experienced—that is certainly not the level of service we strive to provide. We are taking your feedback seriously to ensure our client handoffs and response times are improved across the board. That being said, we are thrilled that Catherine was able to step in, give your case the dedicated attention it deserved, and help navigate the slow IRS review process to ultimately bring your IRS debt down to zero! Congratulations on getting that resolved, and thank you for sticking with us to reach such a great outcome.