MTWhite
Renzi Ross-Boswell
The 5 star review is specifically for Renzi Ross-Boswell as she was FANTASTIC!! The company itself...not so much. We have been working with this company trying to get my brother's tax issues worked out for almost 8 years! We have been passed from representative to representative, then we were blessed to be assigned to Renzi. In less than 6 months Renzi got his account wrapped up with the IRS. She was on top of the situation from the very start and the ONLY reason it took 6 months was because the IRS was slow to respond, but Renzi would NOT let it drop!! On top of everything, when we finally got the news that the case was finally handled and closed Renzi immediately called with the good news. The kicker, she was on the way to the hospital with her own medical emergency!! Talk about going above and beyond! Thankfully Renzi is on the mend. We are so thankful that we were finally assigned to a competent and diligent agent to help us.
Response from Tax Defense NetworkJul 9, 2025
We are disappointed to hear you were dissatisfied with the previous representatives assigned to assist you. This is a matter our team takes very seriously and will be reviewing internally. However, we are thrilled to hear that Renzi was able to turn your experience around. Thank you for your feedback as it helps our team to provide better experiences in the future.




