Daniel F.
Great service and customer support!
Great service and customer support!
Response from TaxBitAug 15, 2021
Hi Daniel, Thanks for taking the time to share your review! We greatly appreciate the 5 stars! -Alysha

TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
TaxBit (taxbit.com) has 348 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Daniel F.
Great service and customer support!
Response from TaxBitAug 15, 2021
Hi Daniel, Thanks for taking the time to share your review! We greatly appreciate the 5 stars! -Alysha
Aaron C.
The Customer service team were very cordial and they quickly solved my issue. Very happy!
Response from TaxBitAug 10, 2021
Hi Aaron, Thanks for taking the time to share your review! We greatly appreciate the 5 stars! Happy to hear our team has provided excellent support! We look forward to working with you in the future. :) -Alysha
Ally
I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were all very positive, encouraging, and understanding! Plus what a GREAT feeling to finally have last year's taxes done and know they are correct! Thank you TaxBit personnel -Ally
Response from TaxBitAug 10, 2021
Ally, Thanks for taking the time to share your review! We are so happy to hear our team provided excellent customer support, and made filing your crypto taxes much easier! -Alysha
Thomas B.
I worked with Michael of Customer Support on basic start-up questions, how to do this / that, and correction of a minor issue which the dev group will handle. Although my questions were probably very basic, he treated me with respect, fixed my issues where possible, and was generally a great person. Michael is a testament to your company and your product is great! I'd love to see more performance tracking tools, at some point. I am shifting to TaxBit from another crypto tax software because of the professionalism of the team and the quality of the software.
Response from TaxBitAug 10, 2021
Hey Thomas, Thanks for taking the time to share your review! We are so happy to hear our team has provided outstanding service! We are also working on making improvements for our users wherever we can! We look forward to working with you! -Alysha
Marc
Fast great service
Response from TaxBitAug 4, 2021
Hey Marc, Thanks for taking the time to share your review! We greatly appreciate the 5 stars! -Alysha
James K.
Fantastic, customer-first company! Everyone I talk to there provides way more information than requested including tips, reminders, and recommendations to best utilize the platform. I've already seen two friends who decided not to use TaxBit receive audit notifications, while the friends who listened to my recommendation and I are compliant with TaxBit's help. I can't speak for other crypto tax platforms because I've had no reason to look further. Can't possibly recommend them any higher than I already do
Response from TaxBitAug 4, 2021
Hey James, Thanks for taking the time to share your review! We are so happy to hear our team has provided outstanding service, and we've been able to make filing your crypto taxes much easier! Looking forward to working with you again. :) -Alysha
Scott T.
I'm new to TaxBit. I needed help connecting one of my exchanges. Customer service was amazing!! It's live help, not a robo chat or emails back and forth that take a day for a response. Michael was very patient and helpful. Yes, I was able to connect the exchange. The software is really set up well. Dashboard shows portfolio balance but you can also get details by coin type, transactions, date etc. They also have a tax optimization feature that is very simple and straight forward to use. I HIGHLY recommend TaxBit.
Response from TaxBitAug 2, 2021
Hi Scott, Thanks for taking the time to share your review! We greatly appreciate the 5 stars! Happy to hear we made filing your crypto taxes easier. We look forward to working with you again! -Alysha
Joe
As a novice crypto enthusiast, I am daunted by the challenges of keeping up with tax compliances. I find it a major impediment that has prevented me from engaging in any crypto transactions that would trigger a tax event. To that end, I have not taken advantage of the opportunity to engage in token staking and proof-of-work mining, all activities that would have tax consequences. Upon my contact with TaxBit, I described this situation to Alexi who responded to questions of mine on three separate occasions. She was courteous and determined that a solution would be created for me, and explained the different approaches that could be used.
Response from TaxBitAug 2, 2021
Hey Joe, Thanks for taking the time to share your review! Happy to hear our support team made sure you were taken care of, and we were able to make filing crypto taxes easier! -Alysha