TaxBitReviews of taxbit.com

Quick customer support!

Although I wish there was more transparency regarding the escalation team's progress, I can't complain about the overall experience I've had with TaxBit so far. Unfortunately, they do not accept phone calls, which I feel would solve issues faster in most cases, but you can still text chat with their customer service agents on the website, and they're usually very helpful and will do their best to diagnose and solve your problems. The software is constantly being updated with new features and is pretty robust overall.

At first glance, I had taken a liking to the TaxBit platform. I had used trial versions of 4-5 other services, to compare the general feel and functionality... and TaxBit's UI was personally my favorite. It's sleek, colorful, and displays all the information I want to see in a clear and concise way. In addition to that... you can't beat the price... at almost half of what some other crypto tax services are charging for the same features. Love it. Now, unfortunately... to be transparent, I had some issues creating my account. This was a rare thing, which none of my other peers that use TaxBit have ever encountered, so I do not fault them for this in any amount. If time had been a factor in this situation, where a tax deadline was approaching, this technical error could have cost them a future customer, but fortunately they were able to fix it quickly and completely. Their customer service was impeccable. They offer a live chat feature, which I find will put many consumers at ease, having near-instant access to help without a phone call. Beyond that, they promptly replied to all of my emails within a couple of hours. At the end, their tech support even credited my account for the inconvenience. Couldn't ask for better handling of the situation. 10/10 Lastly, given this being my first time preparing crypto tax documents, I was having a little trouble converting/importing some of the CSV files that were given to me by the brokers/exchanges I had used. Once again, not only did TaxBit promptly reply to my support question... they offered for me to send them the file and they would prepare/import it for me! That is 5 star material all day. Saved me much time and headache. I would recommend TaxBit to everyone, at any experience level.

super great customer service

Service was quick and representative was pleasant and helpful. Our questions were answered and we were able to complete our online service. Thank you!

I found TAXbit while reviewing the partners my primary exchange chose to make available to their clients. That gave me the confidence to give TAXbit a try for helping me manage the burden all Crypto investors face - taxes. I use seven exchanges. As much as I trade and/or invest in crypto I can not imagine trying to keep up with all the data required by IRS to be filed. The time and expense involved would be more than I have to spend. This burden will only increase as the world begins to accept crypto as the future of finance as a reality. I am so glad I chose TAXbit for many reasons: * Intuitive * Easy to understand and use * Automated retrieval through API connection * CVS file import when needed * Manual data entry/adjustments if needed * Consolidation of multiple Exchanges lets you know the overall profit/lose and tax liability * Outstanding Help Desk; quick response, knowledgeable, professional, personable and they work with you until questions are answered and problems are solved * All of this at a great price. I am really happy with TAXbit. You will not regret your purchase. .

Thanks Erin for your wonderful assistance! I greatly appreciate your continual follow-ups and prompt responses.

It turns out all my worries were unfounded. When my accountant said I needed to get her a special form, I was panicked. I had no idea how to get it prepared. She suggested two different options, and after doing some research, I got TaxBit. I'm SO glad I did. The form was so easy to find. Then I uploaded my information and voila! SO easy. Their customer service was great too.