jlp
The engine is great dont get me wrong I…
The engine is great dont get me wrong I am annual payer... however there are a bunch of glitches and when syncing transactions it takes multiple page reloads or re attempts to fix the issue
Response from TaxBitSep 11, 2020
Hey jlp! While we're happy to hear that your taxes came out accurately and to your expectation, we definitely want to ensure your experience is smooth overall. There are load and sync hiccups occasionally, as there will be with any software, but it sounds like you've seen an uncharacteristic number of technical issues. We'd love to better understand the issues you've been experiencing, so we can get things working smoothly for you again. We'll have our Support team reach out to you today to get some more details. Thanks again for letting us know, jlp. You'll hear from us shortly!