Ray
Great support team
Great support team
Response from TaxBitJan 20, 2021
Thank you for taking the time to leave this, Ray! We're here for you!

TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
TaxBit (taxbit.com) has 348 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ray
Great support team
Response from TaxBitJan 20, 2021
Thank you for taking the time to leave this, Ray! We're here for you!
Randy W.
I am so impressed with the customer service and the accuracy and ease of their software platform. I could not have completed my taxes without this software. My CPA was amazed when I handed her the Taxbit IRS form all filled out. Made her job easy and saved me a lot of money. I even got a tax refund as a result! Great job Taxbit!
Response from TaxBitJan 20, 2021
That's exactly what we hope to hear, Randy! Thank you for sharing this with us. We can't be accurate and also always promise a refund of course (though we wish we could!), but we CAN always guarantee amazing customer service and accuracy. We're thrilled that you had such a wonderful experience, Randy. Please let us know if we can ever do more for you!
Robert L.
Tyler, and the team went beyond and above. I suggest a more upgraded personal plan to allow for additional time, and live communications besides just email and chat. Charge for it. I first brought this issue to my accountant and created more confusion. After working with Taxbit, now I can work with the accountant, with his language. More importantly, the team at taxbit went through with me and exhausted multiple possibilities before completing the task with me. They also responded to the CP2000 notice, in additional to completing the tax forms.
Response from TaxBitJan 20, 2021
Hey Robert! We absolutely hear you! Based on some of the recent feedback from our power-users like yourself, we're looking into additional support options go beyond what we currently offer. Check back with us this time next year and we'll let you know what we have in place ;). Thanks for being such a great partner with us, Robert. Tyler and the team have loved working with you, and look forward to continuing to support you throughout the years!
Michael C.
The team is always on top on it and helping guide me through the entire process. Because of them, I am able to invest more into crypto knowing that they will handle the process effectively for getting more out of taxes.
Response from TaxBitJan 8, 2021
That's exactly what we love to hear, Michael! The fun of crypto investing shouldn't be ruined by the complexity of reporting your crypto taxes. Thank you for sharing this with us, Michael. We're here if you ever need anything more!
Steve
I’ve requested the help of enumerable support teams over the past decades and have found none that I enjoy working with as much as the TaxBit support team. Every person I’ve worked with has been outgoing, friendly, courteous, compassionate, and thoroughly knowledgeable about the TaxBit platform. They’re all like ‘the cool and caring camp counselors’ that make all the younger kids feel great about life! They’ve quickly answered every question and solved every problem I’ve had, and done so with a very positive and upbeat energy.
Response from TaxBitJan 8, 2021
Steve! The appreciation is totally mutual here. You've been such a help to us in identifying where we can improve upon our product and processes. Thank you for all of the feedback so far, and being such a great partner in solving crazy crypto tax problems, all while being such a pleasure for our Support Team to work with. Here's to a better 2021 together!
Robert B.
I want to thank the folks at TaxBit for great software and great service. I received an IRS notice for past year's taxes due to my trading with 7+ exchanges. The software quickly corrected my reporting and produced the correct IRS tax forms for my CPA. Still requiring several significant .csv imports I started the chat service provided on their site and their folks took on the challenge to correct the files into a proper import format. Quickly and painlessly I will be able to report corrections for my 2016-2019 taxes. Thank you TaxBit.
Response from TaxBitNov 23, 2020
Hey Robert, Thank you SO much for this glowing review! Your experience is precisely what we aim to deliver every day, and I'm thrilled to hear that it's what you've received so far. We love helping our users relieve the stress that can come with trying to work through anything and everything crypto tax related. Once we get all of your data uploaded, make sure to check out the Tax Optimizer which can help you take advantage of any unrealized gain/loss positions and make use of TaxBit every single day! Please do let us know if there's ever anything more that we can do for you, Robert!
Jon M.
I had an unexpected tax issue pop up due to new IRS regulations and felt helpless to address the issue given my accountants lack of familiarity with the topic. I found out about TaxBit and created an account and within a day I had chatted with a member of their support team who understood my problem and knew how to help me resolve it. I will maintain my membership with TaxBit as they have earned my trust.
Response from TaxBitNov 24, 2020
We're happy that you found us, Jon! Thank you so much for taking the time to leave this review. I hope we were able to fully resolve the need that the IRS had, but we're here to help you out if you need anything more :).
sgrnspce
Extremely easy to use - from initial signup to exchange linkage to tax document creation, the process could not have been easier or more user friendly. Highly recommend to anyone buying or selling cryptocurrencies on any platform.
Response from TaxBitOct 16, 2020
Thanks you much for this review! We're thrilled to receive feedback like this. Please let us know if you do ever need anything else!