Zenwork Tax1099Reviews of tax1099.com

most of our recipients were having problems with retrieving their 1099s with all the log-ins and codes. Please have a more simple way for people to get their 1099 forms

I also filed my 1099s through Quickbooks using their recommended provider TAX1099.com. on January 26th and it still does not show that the IRS has accepted them, nor have my contractors received their 1099's. There is no phone number to call, so getting a hold of a live person is impossible. At this point, I don't know if the IRS will ever accept our 1099's and I printed and mailed out copies to my contractors because they were screaming for their 1099's which TAX1099 said were mailed on the 30th of January. None have been received.

I used this service to send 1099's via mail on 1-22-24. The scheduled date was 1-29-24. Since the deadline is 1-31-24, I have been emailing them every day to get an update on my file. I wanted to know whether or not it has been accepted by the IRS and if they mailed the recipients the 1099's. As of today, no response from them. My files still show that the IRS is processing my file and I should receive notice of acceptance or rejection soon. I didn't have much faith that they mailed the recipient's 1099's, so Jan. 31 I printed and mailed them myself. Also called the IRS to inquire if they had received my file... What a nightmare! Got a response to my 1-30-24 email on 2-12-24 with their apologies. I asked for a refund since I mailed the recipients their copies and also bought the forms and mailed them to the IRS by the deadline. Had they answered me before 2-1-24, I would not have incurred additional expense and time to get the 1099's out by the 1-31-24 deadline. They refused to refund the money since they provided the service but didn't notify me until 2-12-24 that the services were provided. Horrible company, will never use them again. I DO NOT RECOMMEND USING THEM!

Do not trust this service. They take your money and never follow up. The customer service is absolutely terrible. I filed a couple of weeks ago and the IRS still has not accepted them. I used a different vendor and they were accepted within one day. Too bad they are the only way you can file 10-99's with Quick Books.

If you use this site you better hope everything goes right because it is near impossible in my experience to get in contact with a real life customer service person. I have submitted help requests to their AI bot twice an no one has ever gotten back to me. I'm beginning to think, no one works there and I just threw away my money on this site.

Customer service is through email, very poor way to run a business. Software is clunky and had a completely different look and dashboard when I logged in, apparently two versions? Worst of all it appears that they sent my social security number to the recipient who is a known criminal!! Yet his social was not shown except for last four digits! Makes no sense. This may take me years to sort out as my SS number will likely be on the black market now.

Worse customer service. If I could give a zero I would. Emails are rejected and phone calls go unanswered. 1099 deadline is approaching fast and I can’t get any questions answered or problems fixed. Guess I wasted my $$$ for filing electronically with them.

Worst customer service ever. No one answers the phone or emails you back. In fact there emails keep getting rejected. Doesn't work with quick books either. I have been begging them to call me.