Zenwork Tax1099Reviews of tax1099.com

They charged my business credit card with 4 unauthorized expenses. They do not answer their phones.They kept asking for the same information to stall resolving the issue. After 2 weeks they have stopped responding to emails and the have done nothing to resolve the unauthorized charges. I reported them to credit card company.

I am extremely frustrated with Tax1099.com and feel compelled to share my experience in hopes that others can avoid the same issues. QuickBooks recommended them for submitting our 1099s and W-2s, so we trusted them with a significant task for our business. We submitted all our forms over a month ago, and they charged us $960 for the service. However, none of our forms have been accepted by the IRS—every single one is still marked as “submitted.” Despite multiple attempts to reach out for clarification, the only responses we've received have been generic, automated replies stating that it "takes 5-7 business days." Well, it's been well over a month, and our issue remains unresolved. When we followed up, asking for further assistance or a refund, they completely stopped replying. At this point, not only are we left in the dark about the status of our filings, but we are also out $960 with no resolution in sight. This level of customer service is unacceptable, and I cannot recommend Tax1099.com to anyone based on my experience. And now we wait for the copy/pasted typical response of “we’re sorry about your experience. Please email us at…”

The interface and login are horrible. It keeps taking me to a screen that asks me to tell them about my business. And I cannot find my forms or recipient list. The forms themselves are completely unintuitive.

The worst software to date that I've used for processing W2's and 1099's. Very glitchy, won't take valid ssn's. Support is no help and takes a long time to answer a question. Language barrier.

I used this for 2023 filing with my Quick Books desktop and it was great. This year I spent 8 hours including with the "tech on line support" which was USELESS. We could not get the program to intregrate with Quick Books after closing down, removing, re-installing changing password. What a nightmare, So stressful! No one to "talk" to which is the new normal. tax1099 is asking for MORE INFO to "help solve the Problem" The problem is solved as I used a different method to file my 1099. I don't know what else to say about the problem. As stated, on line help was no help. They offered a solution that did not work. tax1099 would not accept my password to intregrate to Quick books, after changing it 3 times. It would log me on, recognize my account and then give a message "invalid password fo user name: ________(email)

I submitted my W2 on 01/01/2025 but status is still pending, i email tax1099.com support after 23 days of filing, my email clearly stated on Jan 1st still received generic answer that it could take 5 to 7 business days after approx 18 business days, they have no customer, i service. I feel like i am scammed, if SSA doesn't receive W2s by i might face panelty, looking for tax1099.com phone number but can't find one, only find email address which replied by robot

Customer support is nonexistent. Forms drop withholding figure in Box 4 of1099-NEC. Can view form on web page but when downloading multiple pdf's, the form is blank. Nobody ever answered my requests for help. Don't waste your time with this horrible service

I reached out to correct the spelling of my email address which prevented me from logging in. I wasted 4 hrs and spoke to 3 different reps who gave me the run around and in the end said they can't help and I have to email support. The customer service number has no response. Extremely disappointed in their service after using them for several years.