Rob S.
Horrible customer service
Horrible customer service and incorrect shipping details. I was forced to reach out to UPS myself to find out that the order did not and could not ship last week because a label wasn’t generated until Saturday morning. I had to find out from UPS that there was no pick up schedule for Saturday or Sunday. I also had to find out myself from UPS what my delivery date would be. Despite me pointing out to your customer service department that UPS does not have possession of the package yet, and that they needed to determine whether or not it had been picked up yet, absolutely nothing was done, and I ended up having to do their job myself. Not at all happy with this.




