tastytradeReviews of tastytrade.com

It's hard to explain. These guys started ThinkorSwim and you would think they would have it together. However, they operate like they are working out of their garage. 1. They DO NOT have 24x5 support. So if you're trading futures and need assistance for any reason - there will literally be no one to help you. 2. The app is absolute garbage. When you have to log in and log out every 5-10 minutes so you are looking at accurate information, that is bad news. 3. Customer support is truly awful. Don't try setting up a qualified retirement account with these guys - they don't run their own clearing firm. What does that mean? It means they have the naming rights to the hotel, but they don't actually run the hotel, the hotel is run by, and owned by, a third party, in this case Apex Clearing. They have to run everything by Apex first, which means they are just a bottleneck. Tasty is supposed to be able to allow you to roll options trade easier than other platforms, and they do that great. However, literally everything else seems to be run without governance. Honestly, you can find a better experience, with 24x6 support, with apps that don't crash, with similar fee structure.....just about anywhere.

They decided to not allow me to trade penny stocks. They don't care about retail small time traders with small accounts. Almost seems like discrimination.

You better be thankful if your application gets rejected by these scams. They are not ashamed to show the vulture photo on their website. This company is so fancy and is the worst nightmare for investors. They pretend to educate you in a lot of useless and nonsensical tastylive. Sosnof has the vibe of a scammer. They will not educate you on the most critical or dangerous parts or about how their app works and why their app is failing. They spend a lot on marketing to lure and deceive investors and not fix their sketchy app and these people are plain scammers no care for their investors but just want to get your money in many deceptive ways.

I encountered significant issues with Tastytrade's service and technology, leading me to strongly discourage others from using their platform. Here's a breakdown of my concerns: Outdated IT infrastructure: The technology feels antiquated and lags far behind industry standards, hindering my ability to trade effectively. Unreliable real-time data: The accuracy and consistency of real-time data frequently diverged from other reputable brokerages, raising concerns about its dependability. Subpar customer service: The overall service experience fell short of expectations, suggesting a lack of investment in this crucial area. Based on these shortcomings, I cannot recommend Tastytrade as a viable option for those seeking a reliable and modern brokerage experience.

They change policies but don't advise their customers resulting in extra fees. Absolutely diabolical. DON'T GO ANYWHERE NEAR THEM!!!

Logging in is hit or miss. Told password is incorrect, change it, then the next day the new password doesn't work. Spending an hour every morning trying to log in is not worth the time. Once able to log in again I will be closing the account. Something doesn't feel right about the service.

Technical problem: trade.tastytrade.com didn't show the correct positions in my account and I couldn't close a position. I called and asked for help but they refused to help or give compensation for what happened.

The app is unreliable. You get locked out randomly by unnecessary security measures frequently (this is all three versions, phone app, desktop app, and browser platform). When not locked out, it is unreliable as well, crashing with cascading error messages, at least in the browser platform. These issues can cause very expensive trade delays, and are just not the level of reliability you want to see in someone who is handling your money.