tastytradeReviews of tastytrade.com

Declined to register my account because they didn’t like my country of birth. No explanation for this stupid and discriminatory approach.

Bad customer support Awful funding options for international customers

Do not waste your time on chat. Just spent 30minutes waiting for an acknowledgment that my query was being addressed. Finally gave up and wrote this review.

Having opened an account with Tastytrade in January this year, I went on to fund it finally some weeks ago. Although the platform is quite good, despite being buggy at times, my trading experience was horrendous. Days after placing my first trade, my account was set to 'closing only'. When I inquired as to why this was, a member of the trade desk informed me it was because I was 'placing uneconomical trades'. My primary strategy involves trading deep in the money vertical and calendar spreads, because one is able to use low margin, and avail of high profitably for such trades. I asked them to reset my account to place trades again, to which they obliged but only on condition I no longer used these strategies that they didn't like. All the while feeling like a scorned child, and email correspondence that was very dicatatory in tone from customer service. However, when I began trading again, this time using closer to the money trades, albeit somewhat still ITM, I managed to have a diagonal spread fill 5 contracts for a very small risk yesterday, that I also managed to close out for a profit of $820. Then I received an email from Tastytrade again, informing me that because I went against company policy by implementing such trades, my account was again set to closing only and effectively closed. My next step is withdrawing my legitimate profits from my account, and seeking a worthwhile broker whom appreciates my business, and will not excessively micromanage my account in such a ridiculous way. I do not recommend Tastytrade to anyone. Steer clear of this very underhanded brokerage!!

place is trash legit trash

Absolutely terrible. The company is completely arrogant. I would stay away!!!

Promotion offer tempted me. But not worth. you will have too much frustration from locked up with no reason to log in and 7th new password creation . Agents over the phone are not friendly, lack of ownership, very stiff . This company are not customer centered in business

Over the past few years I have occasionally transferred money from Transferwise to Tastytrade. It always worked. A few weeks ago I did the same again and it was declined. Shortly after that I started getting margin calls and I contacted "customer service" and told them I don't understand why I'm getting these calls as I don't have a position in my account. They told me it was due to the rejected wire transfer, now they are insisting that I send them 30 USD plus interest. It reminds me of the cheap airline tickets you get through some shady websites. If all goes well, fine. But they will try to rip you off as soon as they get the chance. I am ashamed to have ever done business with this company.