tastytradeReviews of tastytrade.com

Just tried opening an account with Tasty Trade. I did my application and got denied without any reason. I don't care about getting denied. I care about the lack of a response from a brokerage company as to why. I thought it might be because their security question asked me if I had a mortgage and what's the loan cost of that mortgage. I responded I don't.. because I never owned a house. I reached out via chat support to see if there was anyone to speak with. Chat copied and pasted a reply and immediately ended the chat - like leave us alone we don't need a reason.

Very bad broker. Some mentally ill people. Even chat blocked. Jeff blocked my account. Did not accept my deposits by cryptocurrency. Some kind of nightmare. I am shocked. Blocked banking email address. No humanity, degenerate. Under no circumstances do you start with them.

I opened an account because someone recommended it to me. I didn't check reviews before because I trusted him. I deposited $600. After a few months I withdrew $200 +$45 fee because I am not US client and the transaction went smoothly without any problems. However I never started trading. I needed money and was thinking of withdrawing another $300 but I didn't receive this money in my bank but I was still charged $45 fee and $30 money return fee. When I contacted customer service she/he couldn't explain anything to me. I called my bank and they said they never received such payments. My bank asked for a UETR or PET control number but the Tastytrade representative (name Sasha) couldn't provide it. I have been communicating only with Sasha by email for almost a month. I asked a lot of questions but I didn't get a nice answer, I see that she/he is just making fun of me. Very rude person and not helpful at all. I tried second time with all the correct information, nothing was missing and the same thing happened again. Now I have $151 left in my account. She/he pushes me to fill out a form that she/he could make the transfer wire on my behalf. Of course there's a section where I have to sign so that I don't have any complaints later. But when I asked if the money will really reach my bank account?. She/he said there is no guarantee. That means you have to forget about your money. This company is so cheap that they steal people's money like this. I think that the good reviews here are fake.

Still the worst customer service they can offer. And they find no interest in changing it. I have 2 accounts with them one had a 100 bucks margin call the other had money on it. They liquidated about 1500 USD of my position. I had to buy it back losing 20 bucks. Just make it make sense with these guys. Dreading it that a platform that is good has to have the worst customer service.

Couldn't open an account: "Our compliance department made a decision to not support your account. Unfortunately, we do not disclose the reasons associated with their decision. We very much apologize for any inconvenience here and wish you the best." I have multiple trading accounts at over 8 institutions (interactivebrokers, trading212, etoro, xtb, fidelity, etc) given the fact I'm from UE, and I need to have multiple since most of them are insured only for first 20.000 eur. I've wanted to open this one for their API, in order to automate some TLT trades, but couldn't, maybe is for the best I wouldn't like to have my money blocked just because a broker wants to ...

Please stay away from this broker , they play with you money for days and after 6 days they put you money in the account

I was on the platform for over a year, during that time the prices in the option chain would randomly freeze, sometimes in the middle of a trade, scary stuff. I reported this to tech support multiple times, waited months, got the usual "we will look into it" and then nothing. It kept happening, sometimes the ticker would freeze too. I sent an email to the CEO who kicked it down to some manager who kicked it to their tech person, the same one i filed the ticket with that didnt feel that the prices freezing was a huge priority. After bringing this rudeness back up to the manager he sent it back to tech support who let slip that their linux client i was using was based on a framework that had become unsupported by its vendor and that they couldnt fix any of the problems with it if they wanted to without rewriting it. I lost $,$$$'s because of their incompetence causing me to panic while my P/L froze but in reality was moving behind the scenes. As other reviewers have stated and i have related, customer service is atrocious, sometimes i would get this guy on the phone it sounds like he just got out of bed and was in a rush to get to highschool. This broker is a total clownshow. No apologies for shipping a broken linux client without disclosing the fact, no promise to fix anything, just absolute disrespect for their customer and for their field. The CEO should be fired and restaffed at a local McDonalds where he belongs. P.S. Dont get lured in by their "$10 then free option trades", nothing is free, there is a reason every other broker charges $0.65 to roundtrip a contract. You pay when your go to buy or sell and the price is wildly out of line with what you are being shown in the option chain. I dont want to say what they are doing is illegal but it really appears that what they're doing is illegal. Since then i have moved to IBKR, pay full price for options and get my orders filled at exactly the price that is shown.

Absolutely the worst at customer support and customer care. The bottom of the barrel.