customer
Thanks
Thanks I always get a useful and quick response
Response from tastytradeJul 20, 2022
Thanks for the great review and great to hear about our response times! We try our best to offer quick support :)

We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
Showing 448 reviews with 5 stars · Clear filters
customer
Thanks I always get a useful and quick response
Response from tastytradeJul 20, 2022
Thanks for the great review and great to hear about our response times! We try our best to offer quick support :)
Hugo M.
Excellent work!
Response from tastytradeJul 20, 2022
Thanks Hugo!
Ray
Set up a trading entity as well as my 401(k) and IRA, and absolutely love the level of service, the trading platform, the education, always helpful and are great to work with and support is tremendous.
Response from tastytradeJul 19, 2022
Thanks for the great review Ray!
Muhammad D.
Very fast reply from the support team
Response from tastytradeJul 15, 2022
Thanks for the great review Muhammad!
Raymond F.
I made a double closing trade to my call spread option as the first closing trade was send but there was no confirmation!! Thinking it was lost, I did a similar trade again and again there was no confirmation. Much later I only saw that both orders was filled!! I eventually managed to square off these positions subsequently without much of a problem. I can only deduced that I was logged out of the system as that was why I didn't get any confirmation of trade done. Customer Support was very prompt when I wrote to them and they confirmed that there was no outstanding positions. Excellent service. Keep up the good work Rgds, Raymond
Response from tastytradeJul 15, 2022
You're very welcome Raymond, glad to hear we were able to assist you quickly! Thanks for writing the detailed review :)
Beth
Stephen was very helpful and very quick to respond. That's what I've appreciated the most with Tastyworks support is that they respond quickly and make sure we understand the answer and will clarify if we don't.
Response from tastytradeJul 15, 2022
Thanks for the 5 star review Beth! Looking forward to providing you with more excellent support experiences :)
Sami H.
Very responsive, helpful and easy to deal with.
Response from tastytradeJul 14, 2022
Thanks for the great review Sami!
Vinh
As of now, TastyWorks only has email and phone support available, no chat, but I emailed them during market hours and received a response within minutes from Tim F. They provided a very thorough response that I was satisfied with.
Response from tastytradeJul 14, 2022
Thanks for the great review Vinh!