Michal B.
Quick and helpful answer.
Quick and helpful answer.
Response from tastytradeNov 7, 2022
Thanks for the 5 star review Michal!

We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
Showing 448 reviews with 5 stars · Clear filters
Michal B.
Quick and helpful answer.
Response from tastytradeNov 7, 2022
Thanks for the 5 star review Michal!
Tom C.
Alert clear & concise w/links to text and video breaking down the fine details on needed information. The process has been upgraded in the quality of info and a description of my possible responses categorizing the handling each response would trigger. After I responded I received further info on how various situations could affect the timing of the handling near market close. Such a thorough, friendly and well done notice with follow up takes the possible stress right out of the trade.
Response from tastytradeNov 7, 2022
Thanks for the detailed review Tom! Great to hear about your support experience :)
Von R.
I had a rather particular and detailed question and Anthony from Tastworks went above and beyond making sure every little detail I had a question on was completely answered. It was a great experience and the help was phenomenal. Thanks so much
Response from tastytradeNov 4, 2022
Thanks for the 5 star review Von! Great to hear about your support experience, and I will make sure Anthony sees your message :)
Dennis T.
I received a prompt, clear and concise explanation on commission and fee, thank you for the response.
Response from tastytradeNov 4, 2022
Great to hear and you're welcome Dennis. Thanks for the 5 star review!
Gloria C.
Last Monday, Oct 31, I entered IWM Sell Call Option. I wanted to close my trade with $.05 GTC but failed because I could not find the Positions Tab that the video was illustrating. I noticed my trading screen and the video's trading screen are different. Then this morning at 5:43 AM I got a response, to my email sent at 4:44 am, from Tastyworks/Support - Anthony - with subject: Expiring options iwm. In his email, he included the link : Close an Options Position. This time I clicked the Web Browser Platform instead of the Desktop Platform. Then, the Ah HA moment. At 10:50 AM I was able to close my expiring option. What? all this time I am using the WEB not the desktop :):):):) but now i know. yeaks :):):):) Anthony, thank you so much for your prompt attention. You have a great day. Made my day.
Response from tastytradeNov 3, 2022
Thanks for the 5 star review Gloria, and for the kind words! I will make sure Anthony sees your message :)
JJ P.
Maybe being a bit more specific would help, in case a more unknowledgable person would be asking, but other than that I enjoyed the support i've been given
Response from tastytradeNov 2, 2022
Thanks for the 5 star review JJ!
Mike
Not only is it an amazing product that they offer--truly the best in class--but their operations are second-to-none. I've worked in the corporate world for almost 2 decades and I've been part of companies with horrible product but great operational teams, and companies with wonderful product potential but complete incompetency when it comes to delivery/execution. Never have I witnessed a company like Tastyworks where they are masters of both. Truly extraordinary and almost too good to be true. Their support center/customer service should be the model for all other companies.
Response from tastytradeNov 2, 2022
Thanks for the 5 star review Mike! Looking forward to continuing to earn your business with all that you mentioned :)
Federico U.
It took me 3 minutes to receive back the answer from the support desk... what else could I say?. Fast, accurate, proffesional, and kind people.
Response from tastytradeNov 1, 2022
Great to hear Federico and thank you for the review!