Aaron C.
Great Assistance support!
Helped me get into my account as i do not have authenticator and helped guide me with my transfers
Response from tastytradeDec 30, 2025
Thanks for the 5 star review Aaron and Happy Holidays!

We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
Showing 448 reviews with 5 stars · Clear filters
Aaron C.
Helped me get into my account as i do not have authenticator and helped guide me with my transfers
Response from tastytradeDec 30, 2025
Thanks for the 5 star review Aaron and Happy Holidays!
Kenneth
I had time sensitive issues in my IRA account. Using CHAT, I got a very quick access to a human (Stephen) and he was able to quickly guide me on how to correct my account issue. He provided information in an understandable manner and the issue was completely resolved in minutes. Especially impressive at this holiday season nearing the end of the year.
Response from tastytradeDec 30, 2025
Great to hear Kenneth! Thanks for the 5 star review and sharing your experience. Looking forward to continuing to earn your business with all that you mentioned :) Happy Holidays as well!
Arrow C.
Marc E. is an absolute GOAT. He helped me with a technical issue, and did so with top tier customer service. The support alone is a reason to join tastytrade
Response from tastytradeDec 19, 2025
Thanks for the 5 star review and for sharing your experience! I'll make sure Marc sees your kind words and we are looking forward to continuing to earn your business with great support :)
Harjot S. B.
The customer Support is really nice, also it gives the lowest fees for US options contract from Switzerland. Better than IBKR sometimes, though they lack a custom dashboard creation. Wish they upgrade to a fully custom dashboard enabled trading platform soon.
Response from tastytradeDec 12, 2025
Thanks for your 5 star review and suggestions Harjot!
Tomáš U.
Dont have much experience with other brokers with options, but this one never let me down. Support is great, always present, and if i dont count those extreme situations like shortly skewed data in market free fall, i cant say anything bad. Thanks for your service. Maybe you could add premarket trading for some assets in the future - that would be great. That was only reason why i was thinking to go for IBKR, but it is not as user friendly as your platform.
Response from tastytradeDec 4, 2025
Thanks so much for the kind words and 5 star review Tomáš! Appreciate the suggestion as well, please note that we do offer extended hours stock trading along with futures trading.
Shai B.
Best and most flexible trading platform! Especially for option traders, everything on the planet and then some, is there. Great executions, FRIENDLY STAFF every time I called them! I also love how the trading solution is all under one happy URL (website link) - from trading live to watching their awesome TV to managing the account(s), deposits, withdrawals, tax docs and all the rest. Tasty staff - if you can see this review, the only comment I have for you is that I think you should make your theme more vibrant (looks too dimmed to me at the moment). Add some contrast and some love and you are golden! (Tradestation has it right but I like you better overall!)
Response from tastytradeDec 1, 2025
Thanks so much for the 5 star review, kind words, and suggestions Shai! Looking forward to continuing to earn your business with all that you mentioned :)
Brendan F.
Spoke with a friendly representative named Stephen he helped me find an easy way to keep track of my complex options positions. Great service experience!
Response from tastytradeNov 12, 2025
Thanks for the 5 star review and kind words Brendan! I'll make sure Stephen sees your note :)
Nathan S.
By far the best interface. The helpdesk is always sharp and quick. The quality of education and content is top tier. I am sure there are probably some cheaper fees out there but they provide a lot of quality stuff and service does matter.
Response from tastytradeNov 7, 2025
Thanks for the kind words and 5 star review Nathan! Looking forward to continuing to earn your business with everything you mentioned :)