tastytradeReviews of tastytrade.com

Looked like a promissing company to trade options. I was wrong. Application was easy and got approved within the day, off to a good start. I chose tastytrade due to their supposedly good api support for options. (yet to properly test that out, so cant give an opinion) and their more acceptable entry criteria. What makes me write this review and give a one star is HOW ON EARTH DO I DEPOSIT MONEY INTO THIS BROKER???!!!! I am from the UK. So the only option I had for me to deposit money was to do an international wire transfer from an international bank. I was advised to open a Wise account (which is supposed to be intergrated into the platform to allow easy transfer, but because I am from the UK it is not supported) so that I can get cheap exchange fees from GBP to USD as they only accept USD and cant exchange any currency (fair enough). They give you all the details that you need to fill in for the transfer (routing number etc..) but then when you actually go to send the money over.... Nothing... I searched online for anything else I can do and found that in order to send a wire I have to email my confirmation to this specific email which I did. Still NOTHING. I asked support what was going on and told them all the things I did (including me sending the transfer confirmation) they then they had the balls to ask if I actually sent the wire.. Hmmmmm... Let me think about that one..... stupid question to ask. They basically said that they cant really tell me what is happening with my money and told me to go speak to Wise and ask them... Spoke to Wise, they then told me what I expected.. The money had been sent. Following all that the next morning the money landed back into my Wise account, with no explanation. I had an option to send back the money, which I did as I thought there was an error somewhere. Still nothing.. Wise now says that the money has arrived at tastytrade but when asking tastytrade support what happens now they said it could take up to 5 BUSINESS DAYS FOR IT TO BE CREDITED TO MY ACCOUNT! For a company where timing I would say is crucial this is unacceptable. There should be easier and quicker ways to transfer money over. WE LIVE IN THE YEAR 2026! Not stupid old fashiond wire transfers. Beacuse of this long wait time I have now missed out on this investment opportnity which now sadly would of made me money if I got in at the entry I was hoping for. I would probably avoid this company unless they change the way you deposit money into your trading account.

Closed out a defined risk trade THREE TIMES HIGHER than the mid price by their moronic trade desk team. Lit my money on fire. Withdrew funds immediately after this.

Very very very bad trading platform. The option prices lag and the software freezes. Good luck in trying to close a trade.

My experience with Tastytrade has been extremely disappointing. My brokerage account was placed into “closing only” status around May 2025. Since then, I have been unable to trade normally or withdraw the funds in my account. The account still shows approximately $71,899 in net liquidity, but the funds remain inaccessible. I have contacted Tastytrade multiple times through their support channels and live chat. In live chat, I was told that someone from the compliance department would contact me, but a significant amount of time has passed and no one from compliance has provided a substantive written explanation or clear resolution path. I am not claiming that every customer will have the same experience, but in my case the lack of communication and the prolonged inability to access my funds have been very serious issues. I have asked for a written explanation of the restriction, whether any documents are required from me, and what steps are needed to restore access or allow withdrawal, but I still have not received a clear answer. Because the issue remains unresolved, I have submitted formal complaints to FINRA and the SEC for review. I hope Tastytrade addresses this matter and provides a proper written explanation and resolution

I had a poor experience with your technical support. Because you lack 24/7 service for emergencies, I was unable to close my open positions during a technical glitch and lost money as a result. I believe that if you are handling financial transactions, you must have support staff available at all times to assist clients—especially when your technology is not yet seamless.

I signed up for a new account when they were promoting a $400 credit if you deposit $10,000 or more and keep the money in for at least 3 months. After having the account open for 3 months, I asked about the credit and was told I didn't enter the promotional code and they denied paying the credit. However, there is nowhere to enter a promotional credit when opening a new account. Customer service was poor when dealing with my complaint. If they can't afford to pay out their promotions, then I am worried about their financial stability and don't trust keeping my money there. I would not recommend opening an account here.

It's TRASH... If you go with your gut feeling then you can tell that they're changing their bed and ask according to if you're making money or not. DON'T DO IT. When I try to deposit money and they know that a big move is coming then they reject it. Had money sitting in my account waiting to be deposited but it's somehow rejected. What broker doesn't want you to deposit money into their brokerage? When you have a track record of winning then they don't want you to make money.

I highly reccomend AVOID there scammers. They will charge commissions for sending money in and out and most of the time the money will be lost, so you will lose your money and still be charged with a fee.