tastytradeWe believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent
Investments & Wealth · Chicago, Illinois
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Investments & Wealth · Chicago, Illinois
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Investments & Wealth · Chicago, Illinois
Excellent
Showing 11 reviews with 2 stars · Clear filters
Francesco B.
Their visual trading window look like the cockpit of an old Douglas DC80 ! Also yesterday I losed my password (I'm old age man) and reset procedure don't work. So I'm out from trading. Bye, bye baby.
Response from tastytradeMar 21, 2022
Hi Francesco, thanks for your review and sorry for the trouble. Please give us a call at 888-247-1963 so we can assist getting you logged back into your account.
Matthew
My main issue with tastyworks is their technology. First, the desktop application seems to be buggy with trades not displaying in the working/filled tabs, and the overall interface feels very alien. I've placed trades at thinkorswim (the first creation of the tastyworks founders) and other platforms, like Robinhood, and it seems that nothing on the tastyworks platform is where you'd expect it to be. Likened to cars – thinkorswim and Robinhood are sorta like Honda Civics in that the buttons are where'd you'd expect them to be; whereas tastyworks is sorta like a weird 80s era Italian supercar – nothing is where you'd expect it to be. While every platform has a learning curve, tastyworks' is a little steep, and it has caused me to inadvertently place trades that I didn't intend to place. Second, the phone app cannot be downloaded to my phone, so I don't if it's good or not. However, I don't have this problem with any other app, so why does tastyworks give me a fuss? Lastly, tastyworks does not offer fractional shares yet, which is a bummer. Unless you have a specific options strategy that you want to impliment – i.e. selling naked options – I'd pass on tastyworks.
Response from tastytradeMar 21, 2022
Thanks for the feedback Matthew, and sorry to hear about your experience. We have made some updates since your review, so please consider checking out our platform again. Also, we've made a major update to our android app that requires you to download the new app (our iOS app has been updated as well, but doesn't require a new download), so please consider trying that if your phone is able to download it.
Alberto
I don't suggest this broker to europeans. I've been trying to withdraw for a month but haven't received anything. I completed the process of withdrawal 3 times and after a week or so the money got back to the trading account despite tastyworks marking the withdrawal as "sent to bank"... they don't even send an e-mail telling you that they are not sending transfers to your bank account. Very unprofessional and disrespectful towards the people that may need cash. Not only they charge $45 for withdrawals but they don't even inform you when they don't send the money.