tastytradeWe believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent
Investments & Wealth · Chicago, Illinois
Excellent
Investments & Wealth · Chicago, Illinois
Excellent
Investments & Wealth · Chicago, Illinois
Excellent
Showing 448 reviews with 5 stars · Clear filters
Elba
I could feel in my experience clarifying my doubts that Tastytrade is a company that cares about serving customers well. STEPHEN's service in particular was exceptional, proving to be an excellent professional, serious, competent and patient. I am very satisfied. :) Elba
Response from tastytradeApr 12, 2024
Great to hear and thanks for the 5 star review Elba! I'll make sure Stephen sees your message :)
Mikai T.
I hade some questions regarding options and there responce was quick and helpfull. Unlike other brokers tastytrade have real persons behind their helpdesk who you can ask anything.
Response from tastytradeApr 2, 2024
Thanks for the 5 star review Mikai! Looking forward to continuing to bring you (and all of our clients) the best support possible :)
Bart
Are you kidding? Love the platform, traders and customer service. Stephen fantastic work! I had a slight problem and a few questions and Stephen was Johnny on the spot explaining the situation and adjusting verticals at my request , live. Same for the folks at the trade room. Highly recommend especially if your TOS transition to Schwabe isnt going so well. Why put up with it. Choose Tasty, Tom's doing great work over there!
Response from tastytradeMar 27, 2024
Great to hear Bart! Thank you so much for the detailed 5 star review. We are looking forward to continuing to earn your business with all that you mentioned :)
Tony V.
Stephen had been absolutely great. He got me the answers to all my questions and did it very promptly. I love this service. Please keep it up. Marc A. (Tony) Vaida
Response from tastytradeMar 25, 2024
Great to hear Tony! Thanks for the 5 star review and I'll make sure Stephen sees your note :)
Thomas C.
Very timely response to problem report, recognizing the issue. I have written several problem reports to Tasty and a timely response recognizing the issue has been provided every time. My only complaint is that when a issue is addressed, there is no follow up communications to tie off the issue with the reporter.
Response from tastytradeMar 22, 2024
Thanks for the 5 star review Thomas, and for the constructive criticism about the follow up communications, we will try better in this regard!
Thomas
Stephen and Marc ALWAYS go above and beyond. I'm so impressed with their level of care and support. Tasty is hands down the only brokerage I can truly rely on.
Response from tastytradeMar 22, 2024
Great to hear Thomas! Thanks for the 5 star review, and I will make sure Stephen and Marc see this :)
Rafael B.
Stephen and Marc took care of me with quick personalized response, makes me feel like part of the family. thanks
Response from tastytradeMar 19, 2024
Great to hear Rafael! Looking forward to bringing you more of the best support :)
Mich
tastytrade is a wonderful stock trading platform. The platform is very user friendly. The agents are very personable and knowledgeable and are always helpful in helping with any questions. When calling the wait time is very short if any time at all. The tastytrade website is very intuitive and well laid out. Special kudos to Steve and all the agents who have assisted us on the platform. They are all A+ staff.
Response from tastytradeMar 19, 2024
Great to hear and thanks for the amazing review Mich!!