TASCReviews of tasconline.com

Terrible company that makes every interaction with there system user Unfriendly!! Reimbursement are a nightmare and they are switching to a new card system right now. I don’t have an active card right now and the new ones will not arrive for another 2 weeks!!! Don’t use them!!!!

They take your money, make it impossible to access your funds, and do not clearly mark need for extra documentation on their website. Horrible customer service makes it clear they have no desire to help consumers, only to take your money. Had I read the reviews of TASC online, I would NEVER have signed up for an FSA account. The time needed to deal with this terrible company is NOT worth the little money you save pretax. I would give TASC zero stars it that was an option. DO NOT SIGN UP FOR ANY ACCOUNTS WITH TASC. You will regret it and there is no way to opt out once you realize your mistake!!!

They are horrible about getting reimbursements. One usually has to submit the same reimbursement request multiple times often, dozens to get your money back. It makes me wonder if they get to keep some or all of the money you contribute that doesn't get spent.

I am a physician. This company is a joke. When I call them I am on hold for at least 20 minutes every time. Their “service“ is by incompetent phone receptionists. Only when asking to speak to a manager, do I get someone who knows anything about what’s going on. Initially they canceled my service saying I had voluntarily opted to not receive services through them. This was certainly not the case and it took over a month to get this resolved. If it all possible, do not use this company.

We have used TASC for two years now. This will the last year we use them. The customer service is horrible and they need to be shut down.

My company stopped using TASC, thank goodness. When they stopped, I was sent an email 3 months later stating I could use the funds in any way. I tried to immediately online. Denied. Conveniently, TASC does not have a record of that. I thought it was the credit card issued and ordered a new card. Failed again. And again, no record. Then I noticed them charging me "maintenance fees" for a card I couldn't use. Called. No resolution. It was basically my problem. Called again after another maintenance fee. Again, my problem. First time I heard that I could received a check. Great. Send it. They didn't. Called again. Said could only see some of the attempted transactions. Claimed denied because sending a new card. Whatever. Promised they were sending a check this time. Wanting my banking info to send electronically. Try again. Still won't refund maintenance fees. They're basically theives. Over a 2 month issue with no resolution yet.

Denies claims (with no real explanation), and slow and useless customer service. And canceled our cards and they can’t explain why. I have had to bother our HR department to get answers. TASC is probably the lowest cost provider which is why they got chosen. Won’t be doing this next year for sure.

Every time a medical service is performed and you pay a simple co-pay or for treatment. Be prepared to submit the itemized receipt and even then you get scrutinized. Why are we having to do their job? Wont be using them again!