Tasca PartsReviews of tascaparts.com

Very disappointing experience with Tasca Parts. Communication was extremely poor, and when a serious shipping/documentation issue came up, they made no real effort to help resolve it. The most frustrating part is that Tasca organized the shipment themselves and charged a very large amount for shipping, so I expected them to ensure that all required documentation was in place and that the goods would successfully reach me in Europe. Instead, I was left alone to deal with the shipping and customs problems. Rather than taking responsibility and actively helping solve the issue, they simply claimed they could not provide what was needed. In my view, this is not acceptable customer service, especially when the seller arranges the shipment and takes substantial payment for it. Because of this situation, I suffered significant financial and personal stress. My unrepaired car has been sitting and losing value while I waited for parts, and the entire experience caused unnecessary frustration and stress. Based on my experience, I cannot recommend Tasca Parts for international orders.

If you respect yourself and your time 100% Ignore this web page, Additional: With this website, I only lost my nerves and time, and in the end, nothing was ever sent to me. When I tried to cancel the order, I was charged a 25% fee for each item as a so-called “restocking fee.” However, their website states that this fee applies only to items that have been received and then returned. I believe this is misleading and looks like outright deception of customers.

I was specifically after the Motorcraft rear lower control arm pair for my Mustang S197 (2008). I was able to order the pair required from Tasca. It was shipped safe and sound to the Blue Mountains in Australia. Well done to the team at Tasca. I have added Tasca to my team to keep my Mustang in top condition.

I ordered a part for my vehicle based on their website recommendation. When I installed the part it fit but kept blowing a fuse. I contacted customer service to exchange the part for the correct one for my vehicle. I was told that since I had installed the part it was no longer returnable or refundable. I should have ordered the part from an Ebay vendor. Lesson learned.

They sent the wrong item for my vehicle. When I tried to return it, the shipping cost was $35 more that the credit I was getting for the part. STAY AWAY !!!!!!!!

I would give this a zero if possible. I ordered a part 10/15 with the arrival date of 10/20 here it is the 24th and it hasn't even shipped yet. I contact them to find out they don't even have the part yet. 3 more days till they get it and 5-7 more days before they send it to me because of processing. I ask for upgraded shipping and they refused. Now my order is being cancelled. Probably 10 days til I get a refund. My vehicle does not run with out this part.

Did their VIN verification when looking up a part and at checkout and neither one worked because they sent the wrong part and apparently the VIN didn’t show in the order. Contacted for RMA to return label and they would not send a label even though THEIR system wasn’t working right. The rep said the only way is for a rep to verify in the catalog, doesn’t sound right to me. Just call your local dealership and they will price match to whatever these scammers have listed AND can actually verify it’s the right part for your car.

I don't know where all the negative reviews came from, but they were very intimidating for a new customer. But I have no choice since no other retailer does international shipping, so anyway I placed a big order. To my surprise and pleasure, the experience was very good. You can always get in touch with a human agent through the chatting system, and they were very professional, friendly and helpful.(Thank you, Tony!) The parts allocating process is not the fast in the world, but it was not slow, either. The packing is very good. I would totally recommend international customers to place their orders here!