Tarteel Travel is a Hajj and Umrah travel agency based in Pennsylvania, USA, dedicated to serving the guests of Allah with excellence, integrity, and care. We specialize in organizing guided group Umrah packages from the USA, Canada, Europe, Australia, and New Zealand. Our packages include flights, hotels, visa processing, transportation, tours, and on-ground guidance, allowing our travelers to focus fully on their ‘ibadah while we manage every logistical detail.Tarteel Travel was founded by Mohamed Abu Rayyan, who was born and raised in Makkah, Saudi Arabia, and has been involved in the Hajj and Umrah field since 2000. He is a graduate of Dar Al-Hadeeth Al-Khairiyyah in Makkah, holding a Bachelor’s degree in Prophetic Hadeeth Sciences. His lifelong connection to the sacred cities, along with his academic and practical experience, shapes the values and structure of our company today. He currently serves as the Imam of Masjid Al-Furqan in Philadelphia, Pennsylvania, USA.In addition to our core regions, travelers from Africa, Asia, Central and South America are welcome to join our organized group packages.At Tarteel Travel, we believe Umrah is a sacred journey, not just travel. Our team provides clear guidance, organized support, and a spiritually enriching experience from preparation to return. We are honored to serve and assist you on your blessed journey.
Tarteel Travel (tarteeltravel.com) has 59 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
tarteeltravel.com
Website
tarteeltravel.com
Category
Activities & Tours
Location
Cheltenham, Pennsylvania
Listed on Five Star Index
2026
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The company replied to 75% of reviews.
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Most recent review: October 2026.
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For my first time traveling alone as an 18 year old, and my first time doing umrah as well, beginning this trip was definitely anxiety filled at the start and I didn’t know what to expect. My intentions going on this trip were to please Allah and to focus on Ibadah, and Tarteel helped me execute that the best way I possibly could. Everything was there for us as a means for everyone to make the most out of this trip. The hotels, the food, the activities and places we visited were all perfect for what you would want when visiting the Holy Lands of our beloved Prophet (saw). These past couple of days I’ve spent in Mecca and Medina have changed my life more than anything else and it’s all thanks to Tarteel Travel and their team. Everyone was welcoming, kind, and helpful and allowed for everyone to feel comfortable throughout this trip. If you’re looking for a travel group or just an umrah trip in general Tarteel Travel is the one, they won’t disappoint!!!
Response from Tarteel TravelApr 12, 2026
Thank you so much for sharing such a heartfelt review and for trusting Tarteel Travel for your first Umrah journey. It is truly an honor for our team to have been part of such an important moment in your life, especially traveling for the first time on your own at such a young age.
We understand that beginning a journey like this can feel overwhelming, and we are very happy to hear that our team helped make the experience comfortable, organized, and focused on what truly matters, your ibadah and connection with Allah.
Our goal at Tarteel Travel is to create an environment where pilgrims can fully focus on worship while we take care of the logistics, including the hotels, transportation, guidance, and group activities in Makkah and Madinah. Hearing that your time in the blessed cities was life changing means a great deal to our entire team.
Your kind words about the hospitality, organization, and support from our staff are deeply appreciated. Serving the guests of Allah is a responsibility we take very seriously.
May Allah accept your Umrah, bless you abundantly, and continue to guide you throughout your life. We hope that this is the first of many journeys for you to return to Makkah and Madinah.
Thank you again for trusting Tarteel Travel.
Tarteel Travel Team
FA
Faty A.
Quelle belle équipe !
Quelle belle équipe !
Tarteel Travel est vraiment la meilleure agence pour l’Omrah.
Ils accompagnent leurs clients du début à la fin avec beaucoup de sérieux, mais aussi énormément de bienveillance.
Nous avons séjourné dans des hôtels proches du Haram et de Masjid al-Nabawi, ce qui a rendu le séjour très confortable. Les activités proposées étaient très intéressantes et les explications toujours claires et enrichissantes.
Ils partagent également beaucoup de connaissances religieuses, ce qui apporte une vraie valeur au voyage.
En plus de tout cela, toute l’équipe est extrêmement gentille et à l’écoute. Je recommande vivement !
Response from Tarteel TravelAug 25, 2026
Thank you so much for your wonderful review and for choosing Tarteel Travel for your Umrah journey. We truly appreciate your trust and recommendation.
We are delighted to hear that you had a comfortable and meaningful experience, from staying in hotels close to the Haram in Makkah and Masjid an-Nabawi in Madinah to benefiting from the guided activities, clear explanations, and religious guidance throughout your journey.
At Tarteel Travel, our goal is to provide reliable and professional Hajj and Umrah travel services, with dedicated support from beginning to end. We strive to make every Umrah journey to Makkah and Madinah well-organized, comfortable, spiritually enriching, and memorable for our pilgrims.
Your kind words mean a great deal to our entire team. Thank you for recommending Tarteel Travel as a trusted Hajj and Umrah travel agency.
May Allah accept your Umrah, your duas, and all your acts of worship, and bless you with the opportunity to visit Makkah and Madinah again. Ameen. 🤲
Tarteel Travel Team
MS
M S.
Communication Blocked When It Mattered Most
The “founder,” Mohamed Abu Rayyan, is inflexible and will interfere with communication. A warning to sisters, especially if you need to speak with a sister about personal accommodations. His string of letdowns began when he failed to deliver the Umrah package that I had originally booked. He canceled the Umrah without first discussing it with us, close to the scheduled departure of our flights. It was the 2026 Ramadan last 10 Umrah, during which various other Umrah and Hajj agencies successfully followed through with. Since the airline I was set to fly on during these days was still operating and not issuing refunds, his proposal was to either lose thousands of dollars or transfer the airline ticket to a downgraded package. The ticket was transferred.
Given this disturbance in my original plans, a time-sensitive and personal inquiry arose that I needed to discuss with a sister from the agency. Mohamed Abu Rayyan hung up the phone on me several times and refused to let me speak to a sister. At first, he declined my calls and insisted that I text. I explained that I needed to speak with someone, as it was not something that could simply be handled over text. Strange, he will take your money, make you plead to fix an issue his poor foresight caused. After this obstruction, he answered but demanded that I tell him hurriedly. I made it clear that this was a matter between sisters. I repeatedly tried to reach the sister at the agency through the WhatsApp Business line, but my calls were being intercepted.
A domineering and inflexible character. Would give him zero stars. He failed as an imam and a person in the way he chose to speak and act. I am in my early twenties, and this was my first Umrah. I hope he does not treat others he perceives as vulnerable in this way. If I had known, I would never have booked with Tarteel. I am not interested in a response from Tarteel under this review either. The window to rectify these matters is closed. There are individuals working for Tarteel who are commendable and deserve recognition for doing their best under such leadership. Do not be deceived by a curated image presented on social media. Businesses will throw rose petals at disappointed customers, record it, present polished content, buy followers, and share selective clips to bring in money. After all, it is business.
Response from Tarteel TravelApr 11, 2026
We are sorry that you feel this way about your experience. However, your review contains statements that do not accurately reflect what occurred, and for the sake of transparency we would like to clarify the facts.
The Last 10 Days of Ramadan 2026 Umrah group was canceled due to the sudden escalation of conflict in the Middle East, which began on February 28, 2026, only days before the group’s scheduled departure on March 4, 2026. At that time, the situation was rapidly evolving and there was widespread uncertainty regarding flight operations and safety conditions.
As an agency responsible for the wellbeing of our travelers, we made the difficult decision to cancel the journey out of concern for their safety and peace of mind. This decision was not taken lightly.
All travelers in that group were issued full refunds, and this is reflected in reviews posted by travelers around that same period. Some travelers chose not to travel due to the uncertainty, while others asked to be transferred to a later group.
In your case, your booking was handled by our sales manager, Khadija, who spent over an hour speaking with you and your mother during Ramadan to carefully address your concerns and assist you with your options. She remained on the call past our office closing time of 6:30 p.m. U.S. Eastern Time, continuing the conversation even while it was time for her to break her fast, because her priority was ensuring that your situation was resolved properly.
Following that discussion, your reservation was successfully transferred to the April 2026 Umrah package, and because the Ramadan package carried a higher cost, the price difference was refunded to you.
Your review also makes false accusations about the founder of Tarteel Travel, Mohamed Abu Rayyan, suggesting that he interfered with your booking and communication. This claim is not accurate. The founder does not handle sales, reservations, or booking communications. Tarteel Travel operates with a dedicated sales and customer service team responsible for assisting travelers, and your booking was handled entirely by our staff member who worked with you and your mother to resolve the situation.
Your review also claims that our company creates curated images or staged moments on social media that only show hospitality. This claim is incorrect. Our social media documentation reflects the entire journey of our groups, not only hospitality moments. Anyone can review our April 2026 posts and see that the journey was documented from arrival to departure, including seminars, guidance sessions, the guided Umrah, and other group activities.
Hospitality is only one part of what we do. Guidance, lectures, seminars, and the performance of Umrah itself are also documented. Additionally, many clients voluntarily document moments from their journey on their own social media while expressing appreciation for their experience.
Alhamdulillah, the April 2026 Umrah group, the same group your reservation was transferred to, completed their journey successfully. Anyone can review the feedback posted during April 2026, including reviews on Trustpilot from travelers who joined that group, and they will see that the overwhelming majority are positive and reflect satisfaction with the journey and services provided.
Travel disruptions can be frustrating, especially when they affect meaningful journeys like Umrah. However, it is important that feedback reflects the full and accurate context of events. Situations such as wars or sudden travel disruptions are outside the control of any travel agency.
As Muslims, we are reminded to uphold truthfulness and fairness in our words. Our intention has always been to serve the guests of Allah with sincerity and care.
Our mission remains the same, to serve the guests of Allah with honesty, transparency, and professionalism.
Tarteel Travel Team
HS
Hafeez S.
Best decision of 2026
Choosing Tarteel travels for my first umrah experience is one of the best decisions I made this year.
Customer service:- impeccable
Process: seamless
Organization:- flawless
Hospitality:- unforgettable
I'm coming back next year for sure,
bi-iznallah
I recommend them, 100%
Response from Tarteel TravelApr 12, 2026
Thank you very much for your wonderful review and for choosing Tarteel Travel for your first Umrah journey. We are truly honored that you trusted us with such a meaningful experience.
We are very happy to hear that you appreciated the customer service, organization, and hospitality provided by our team. Our mission is to provide a smooth, well organized, and spiritually meaningful Umrah journey so pilgrims can focus fully on their worship in Makkah and Madinah.
We are also proud to serve the Muslim community in Canada, and every year many travelers from across Canada join our Umrah groups with Tarteel Travel. Your recommendation means a lot to our team.
May Allah accept your Umrah, bless you abundantly, and grant you many more opportunities to return to the sacred cities.
We look forward to welcoming you again next year, bi idhnillah.
Tarteel Travel Team
HJ
H J.
Great
Great experience with Tarteel Travels. The group leaders were extremely helpful and guided us through every step of the journey. When our luggage was lost upon arrival at the airport, one of the leaders took the initiative to grab it for us the following day and personally deliver it to our hotel. I highly recommend this agency.
Response from Tarteel TravelApr 12, 2026
Thank you so much for your kind review and for trusting Tarteel Travel for your Umrah journey. We are very happy to hear that you had a great experience with our team.
Our goal is always to guide and support pilgrims through every step of the journey so they can focus on their worship in Makkah and Madinah. We are especially glad that our team was able to assist when your luggage was delayed and ensure it was safely delivered to your hotel. Taking care of our travelers and solving unexpected situations is part of our commitment to serving the guests of Allah with sincerity and care.
Your recommendation means a lot to us, especially for those who are looking for a trustworthy and organized Umrah travel agency.
May Allah accept your Umrah and grant you many more opportunities to return to the sacred cities.
We look forward to welcoming you again in the future, inshaAllah.
Tarteel Travel Team
KJ
Khadija J.
Tarteel is the true La crème de la…
Tarteel is the true La crème de la Crème👌 Everything was on point from the beginning to the end ma sha Allah.
They exceeded my expectations on the hotel aspect😂 lol I was shocked when we arrived at the Royal clock tower but hey I love every bit of their intentionality. They made worshipping easy and stress free.
I have connected with sisters I didn’t want to say goodbye to walahi thanks to Tarteel.
Anyone reading this if your looking then look no further Tarteel is very much real they not scammers.
Tarteel got me hooked and am only traveling with them henceforth 👌
May Allah guide, protect and bless the agency🙏🏻🙏🏻
Response from Tarteel TravelApr 12, 2026
Thank you so much for your beautiful review and for your kind words about Tarteel Travel. Alhamdulillah, we are truly grateful that you trusted us with your Umrah journey and that the experience exceeded your expectations.
We are very happy to hear that you enjoyed the hotels and the experience of staying at the Royal Clock Tower in Makkah, as well as the overall organization of the journey. Our goal is always to make the Umrah trip smooth, comfortable, and spiritually focused so pilgrims can concentrate on their worship in Makkah and Madinah without stress.
It also means a lot to us that you were able to build meaningful connections with other sisters in the group. One of the most beautiful parts of traveling for Umrah together is the sense of community and family that forms during the journey.
We truly appreciate your trust and your words encouraging others who may be searching for a reliable Umrah travel agency. Serving the guests of Allah with sincerity, care, and professionalism is a responsibility we take very seriously.
May Allah accept your Umrah, bless you abundantly, and grant you many more opportunities to return to the sacred cities.
We look forward to welcoming you again on another journey with Tarteel Travel, inshaAllah.
Tarteel Travel Team
DT
Dorina T.
Where every Umrah becomes more meaningful.
Alhamdulillah, I’ve been blessed to perform Umrah multiple times with Tarteel Travel, and each journey has been better than the last. This was my fourth Umrah with them, and every time I return, there’s something new to experience and appreciate.
For anyone considering Umrah and wondering whether choosing the right agency really matters, from my experience, it truly makes all the difference. It’s not just about reaching the holy cities, it’s about how meaningful, smooth, and spiritually enriching the journey becomes.
Despite traveling miles away, it feels as if we are leaving our family back home to come and visit our family here.
Response from Tarteel TravelApr 12, 2026
Thank you so much for your continued trust in Tarteel Travel and for sharing your experience. It is truly an honor for our team to have served you for your fourth Umrah journey with us. Hearing that each trip becomes more meaningful for you means a great deal to everyone on our team.
At Tarteel Travel, our goal is not only to help pilgrims reach Makkah and Madinah, but also to make the journey smooth, organized, and spiritually enriching. We strive to create an environment where travelers feel supported, guided, and able to focus fully on their worship and connection with Allah.
Your reflection about the importance of choosing the right Umrah travel agency is very meaningful, especially for those preparing for their first Umrah and searching for a trustworthy and organized group.
It also means a lot to hear that the group feels like family. Serving the guests of Allah is a responsibility we take very seriously, and we are grateful for the opportunity to accompany you on these blessed journeys.
May Allah accept all of your Umrahs, reward you for your kind words, and continue to invite you again and again to Makkah and Madinah.
We look forward to welcoming you again in the future, inshaAllah.
Tarteel Travel Team
AK
Anta K.
Alhamdoulillah
Doing Umrah with Tartell Travel was truly one of the best decisions I’ve ever made. From start to finish, everything was handled with such care, professionalism, and genuine sincerity. They made the entire process feel so easy and stressfree, always keeping us informed and taking the time to guide us every step of the way.
What I appreciated the most was how genuine and welcoming everyone was. It didn’t feel like just a trip, it felt like being taken care of by people who truly care. The atmosphere they created made it easier to focus on the spiritual side of Umrah without feeling overwhelmed. The spiritual experience was elevated even more with the beautiful Qur’an recitations, and poetry by Brother Fouad, his voice was truly unforgettable ( Soubhanalllah) and deeply moving.
It is truly an honor to call this group a family. InshaAllah, I will definitely be traveling with them again. Thank you, Tartell Travel, for everything 🥹❤️
Jazakum Allahu khairan
Response from Tarteel TravelApr 12, 2026
Thank you so much for your beautiful words and for sharing your experience with Tarteel Travel. Alhamdulillah, it was truly an honor for our team to serve you during your Umrah journey.
We are very happy to hear that your experience felt smooth and stress-free from start to finish. Our goal is always to guide pilgrims with care, organization, and sincerity so they can focus on the spiritual purpose of their journey in Makkah and Madinah.
Your kind mention of the atmosphere of the group, the Qur’an recitations, and the spiritual moments shared during the journey means a lot to us. Creating an environment where pilgrims feel supported, welcomed, and spiritually uplifted is something our entire team works hard to provide.
Hearing that you felt like part of a family is one of the greatest compliments we can receive. Serving the guests of Allah is a responsibility we take very seriously.
May Allah accept your Umrah, bless you abundantly, and grant you many more opportunities to return to the sacred cities. We would be honored to welcome you again for another journey in the future, inshaAllah.
Jazakum Allahu khairan.
Tarteel Travel Team
